Software Alternatives, Accelerators & Startups

Usersnap VS Lattice

Compare Usersnap VS Lattice and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Lattice logo Lattice

Lattice helps teams stay aligned around their goals so they can accomplish more.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Lattice Landing page
    Landing page //
    2023-09-13

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Lattice

$ Details
-
Platforms
-
Release Date
2015 January
Startup details
Country
United States
State
California
Founder(s)
Eric Koslow
Employees
100 - 249

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Lattice features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Lattice videos

Meet Lattice Reviews

More videos:

  • Review - Lattice Hawai'i - Board Game Review
  • Review - Lattice - Manager Experience

Category Popularity

0-100% (relative to Usersnap and Lattice)
Customer Feedback
100 100%
0% 0
HR
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

Share your experience with using Usersnap and Lattice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Lattice

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Lattice Reviews

We have no reviews of Lattice yet.
Be the first one to post

Social recommendations and mentions

Usersnap might be a bit more popular than Lattice. We know about 4 links to it since March 2021 and only 3 links to Lattice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Lattice mentions (3)

  • No capital, no mvp, how do i validate my idea?
    This sounds like https://lattice.com/ ...I don't think you'll be able to export company information outside of their systems. Everything on the company's dime belongs to them. Source: about 1 year ago
  • Ask HN: What do you talk about in 1-on-1s with your managers?
    We use https://lattice.com/ for our people operations and managing 1:1s. Some suggested talking points they recommend include career growth, collaboration / teamwork, engagement / morale, feedback and productivity. Action items include setting growth areas and defining OKRs. - Source: Hacker News / over 1 year ago
  • Calendar Heroes: Michele Wiedemer, Manager of Customer Education at Snyk
    I'm using Asana to track cross-collaborative projects and associated tasks. I'm using Notion for both informal note-taking and as an internal information repository. I use Lattice to track my quarterly goals and KPIs, as well as agendas for one-on-one meetings. - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Usersnap and Lattice, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Marker.io - Visual feedback and bug reporting tool for websites

7Geese - A cloud-based private social network for employees to achieve goals, receive recognition, and gather continuous feedback.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Small Improvements - Human-friendly performance management that helps employees grow and succeed