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Usersnap VS LucidChart

Compare Usersnap VS LucidChart and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

LucidChart logo LucidChart

LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • LucidChart Landing page
    Landing page //
    2023-05-10

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

LucidChart

Website
lucidchart.com
Pricing URL
Official LucidChart Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

LucidChart features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

LucidChart videos

+ Add

Lucidchart tutorial for beginners

More videos:

  • Review - Lucidchart in 90 seconds
  • Review - Lucidchart Review

Category Popularity

0-100% (relative to Usersnap and LucidChart)

Usersnap

LucidChart

Customer Feedback
100 100%
Customer Feedback
0% 0
Diagrams
0 0%
Diagrams
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Flowcharts
0 0%
Flowcharts
100% 100

User comments

Share your experience with using Usersnap and LucidChart. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and LucidChart

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

LucidChart Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
The intelligent diagramming tool Lucidchart brings people together to develop the future and make smarter decisions. Teams and individuals may quickly and easily sketch out where they are, what they need, and what comes next. Quickly picture the organisational structure, processes, and systems used by your team. Intelligent diagramming enables you to more quickly, clearly,...
Source: dhandhokaro.com
10 Best Visio Alternatives for Cost Effective Diagramming [2022]
Lucidchart is a product of Lucid Software Inc. and is designed to run on browsers that support HTML5. Nowadays Lucidchart is being used by reputed MNCs and IT industries for making data flow diagrams, mockups, flow charts, etc. There are many inbuilt shapes, floor plans, mockups, and other Android setups.
Source: todaystechworld.com
Best 8 Free Visual Paradigm Alternatives in 2022
Next, we have Lucidchart. A popular online application, the app boasts great features and is probably one of the easiest to use. Lucidchart is capable of producing simple and complex charts and diagrams. On the other hand, you can only enjoy the app for free for a limited time. After that, you will have to subscribe to its premium subscription to continue enjoying its full...
Source: gitmind.com
Compare The 10 Best Mind Mapping Software of 2021
This tool covers all of the bases: real-time collaboration features, easy export of projects into many different file formats, revision history, and hundreds of templates to speed up the diagramming process. You can also embed your Lucidchart diagrams into your wiki, website, or blog, and they’ll automatically update when you make changes in Lucidchart.
Source: thedigitalprojectmanager.com
9 Best UML Software For Mac & PC
Lucidchart allows you to drag and drop objects, has an extensive shape library and is one of the best UML tools for Mac when it comes to collaboration in a team.
Source: machow2.com

Social recommendations and mentions

LucidChart might be a bit more popular than Usersnap. We know about 5 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

LucidChart mentions (5)

  • Architecture Diagraming Tools
    I'm thinking something like a lucidchart.com set up, but also wondering since one project is complete if there is anything that can just analyze an existing codebase and automatically do the work for me. Source: over 2 years ago
  • Anyone use the "/diagram" function in Roam?
    Oh! excalidraw.com is great for quick paper style diagrams. I have used it a fair bit. The roam integration is good. But I always revert back to draw.io because it's open sourced, simple to use and just works :D If you are looking for more, a paid option would be lucidchart.com. Source: over 2 years ago
  • ProCurve Network Admin
    You could try lucidchart.com or draw.io. I have used both. Source: about 3 years ago
  • Interactive Relationship Chart
    Otherwise, you may be thinking about a "mind-map" of sorts... Simply to show relationships? Diagrams.net, lucidchart.com. Source: over 3 years ago
  • Looking for feedback on a design system tool
    What is difference between Yours tool and others like arcentry.com lucidchart.com cloudcraft.co hava.io ? Would be nice to support diagrams as code ( generated from kubernetes states, terraform, pulumi, etc..) Personally I dont think that another diagram tool can beat ^ platforms. Source: over 3 years ago

What are some alternatives?

When comparing Usersnap and LucidChart, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

draw.io - Online diagramming application

Marker.io - Visual feedback and bug reporting tool for websites

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

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