Software Alternatives, Accelerators & Startups

Usersnap VS Magic

Compare Usersnap VS Magic and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Magic logo Magic

Get whatever you want on demand with no hassle, through SMS
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Magic Landing page
    Landing page //
    2023-09-17

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Magic

$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
United States
State
California
Founder(s)
Aaron Kemmer
Employees
10 - 19

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Magic features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Magic videos

Magic Review - Franken-Doh by Roddy McGhie

More videos:

  • Review - Magic Review - Mental Die by Tony Anverdi & Murphy's Magic
  • Review - True Colors by Eric Chien - Magic Trick Review

Category Popularity

0-100% (relative to Usersnap and Magic)
Customer Feedback
100 100%
0% 0
Productivity
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Medical Practice Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Magic

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Magic Reviews

We have no reviews of Magic yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Magic should be more popular than Usersnap. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Magic mentions (12)

  • Ask HN: Who is hiring? (September 2023)
    Magic (https://getmagic.com/) | Software Engineer (Full stack Javascript | 100% Remote (preferably APAC, Africa and EU regions) | Full-time | $50,000 to 60,000/year We are the Engineering Team at Magic, a Y Combinator (W15) company. We connect businesses to virtual assistants, with over $30MM raised to date. Our team is currently composed of 17 engineers in 7 countries, growing to 30 engineers worldwide in 2022.... - Source: Hacker News / 10 months ago
  • How to Hire a Pop Star for Your Private Party
    It was Magic, they did YC W15! They still exist; they've just pivoted a bit into virtual assistants. They mostly were for normal stuff early on, although Justin Kahn (who invested in them) used to do some weird stuff using Magic: https://justinkan.com/feed/fun-with-magic They're still around: https://getmagic.com/. - Source: Hacker News / about 1 year ago
  • Ask HN: Who is hiring? (April 2023)
    Magic (https://getmagic.com/) | Software Engineering Manager (AI products) | 100% Remote (preferably APAC, Africa and EU regions) | Full-time We are the Engineering Team at Magic, a Y Combinator (W15) company. We connect businesses to virtual assistants, with over $30MM raised to date. Our team is currently composed of 16 engineers in 7 countries, growing to 30 engineers worldwide in 2022. Software Engineering... - Source: Hacker News / about 1 year ago
  • Show HN: Jarvis AI – your dedicated concierge for anything
    Magic (https://getmagic.com/) launched as an SMS assistant like this. It was pretty cool at the time but I recall they couldn't figure out the unit economics for personal assistants. Maybe Jarvis can! - Source: Hacker News / about 1 year ago
  • Ask HN: Who is hiring? (March 2023)
    Magic (https://getmagic.com/) | Javascript Full Stack Engineer and Software Development Manager (AI products) | 100% Remote (preferably APAC, Africa and EU regions) | Full-time We are the Engineering Team at Magic, a Y Combinator (W15) company. We connect businesses to virtual assistants, with over $30MM raised to date. Our team is currently composed of 16 engineers in 7 countries, growing to 30 engineers... - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Usersnap and Magic, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Change Healthcare Clinical Network Solutions - Other Health Care

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Qvera Interface Engine (QIE) - Qvera's #1 ranked interface engine connects you to the healthcare networks & platforms that unlock your patient data enabling better efficiencies & outcomes

Marker.io - Visual feedback and bug reporting tool for websites

Redox - Redox provides an EHR integration platform for digital health solutions.