Software Alternatives, Accelerators & Startups

Usersnap VS Otter.ai

Compare Usersnap VS Otter.ai and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Otter.ai logo Otter.ai

Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Otter.ai Landing page
    Landing page //
    2024-05-21

Otter.ai uses an AI Meeting Assistant to transcribe meetings in real time, record audio, capture slides, extract action items, and generate an AI meeting summary.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Otter.ai

Website
otter.ai
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Otter.ai features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Otter.ai videos

Otter.ai Review - The Secret To Fast Content Creation?

More videos:

  • Review - Otter Live Notes For Zoom Review | Phil Pallen
  • Tutorial - How to set up Otter Live Notes & Live Captions for Zoom

Category Popularity

0-100% (relative to Usersnap and Otter.ai)
Customer Feedback
100 100%
0% 0
Transcription
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Otter.ai

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Otter.ai Reviews

We have no reviews of Otter.ai yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Otter.ai. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Otter.ai mentions (1)

  • Ask HN: How to transcribe 1000s of handwritten notes
    Some good transcription solutions: https://zapier.com/blog/best-text-dictation-software/#windowsspeech https://otter.ai/ (Haven't actually tried Otter, but it gets a LOT of good reviews.). - Source: Hacker News / about 1 month ago
  • How to build a Google Meet AI assistant app in 10 minutes without coding
    Of course, there are many existing solutions like Otter.ai or Fathom in the market. But in case you want to build a tool yourself and customize the output of it, then you are on the same page as me. To develop this application, we will use Unbody to convert input video transcriptions into intelligence/generative content and Appsmith to make it easy to design and build the UI of our app without extensive front-end... - Source: dev.to / 7 months ago
  • I'm looking for a particular type of software and I don't know where else to go.
    This is weird but I wonder if you could use something like https://otter.ai/. Record your notes as you are going. That should give you at least text of all of your welds. You’d still have to punch it later. Seems like there’s got to be a better way to do this. Stopping every time to break your flow sounds like a huge pain in the ass. Curious what you come up with. Source: 7 months ago
  • How I tackled more than 2+ conflicting meetings
    Is there any app from otter.ai that you run on personal machine? How does otter.ai process 4 different audio streams? Source: 7 months ago
  • How I tackled more than 2+ conflicting meetings
    Job laptop -> 3.5mm aux (this turns into speaker output) -> 3.5mm mic/audio splitter (this turns into microphone input) -> 3.5mm to usb-c adapter (cause my macbook only has 1 3.5mm aux) --> now the personal macbook has a new "mic input" from the job laptop. Which you can use to pipe audio into otter.ai to transcribe audio. You have to manually name them, but they learn in subsequent meetings. Source: 7 months ago

What are some alternatives?

When comparing Usersnap and Otter.ai, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

HappyScribe - Happy Scribe automatically transcribes your interviews

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Sonix - Automatically convert audio & video to text in minutes

Marker.io - Visual feedback and bug reporting tool for websites

Trint - Transcribe spoken words from your video & audio files