Software Alternatives, Accelerators & Startups

Usersnap VS Process Street

Compare Usersnap VS Process Street and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Process Street logo Process Street

Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Process Street Landing page
    Landing page //
    2023-07-11

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Process Street features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Process Street videos

Process Street: Full Review (2019)

More videos:

  • Review - Process Street Review on AppSumo

Category Popularity

0-100% (relative to Usersnap and Process Street)
Customer Feedback
100 100%
0% 0
Workflow Automation
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Usersnap and Process Street. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Process Street

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Process Street Reviews

5 Best SOP Software Tools: How to Choose the Right One
Process Street is a versatile workflow and process management platform that helps organizations create, optimize, and automate their operational procedures. It allows businesses to document their workflows as checklist-based templates, making it easy to follow, track progress, and collaborate on tasks.
Source: usewhale.io
Top Workflow Management Systems on the Market
Process Street offers a friendly spreadsheet-like interface where you can quickly build workflows. Workflow instances in the system are referred to as workflow runs. Ease of use is the key selling point of Process Street. It lets you get up and running with workflows in very little time, especially if you take advantage of the huge library of workflows that you can use as is...
19 Best Online Documentation Software & Tools for 2023
Process Street is a simple tool for documentation that helps you manage your team’s recurring work. Its quick-start templates, no-code interface, and simple design promise an exemplary experience that doesn’t demand too much on your part. Furthermore, the keyword shortcuts, conditional logics, and multi-stage approvals make the document creation process a smooth sail.
11 Business Process Management (BPM) Software for SMBs
Process Street is a free, powerful, and simple platform that provides an easy-to-go way to manage various work processes and checklists. It is a simple platform to manage everything by creating a workflow, running multiple instances of the same workflow, tracking progress, and collaborating with the team.
Source: geekflare.com
Process Street Review 2022: Features, Benefits, Prices
The bottom line is in Process Streets guests can do more but in Pneumatic you can add them more securely. Last but not least, Pneumatic offers unlimited guests, whereas Process Street puts a cap on how many you can invite.

Social recommendations and mentions

Based on our record, Process Street should be more popular than Usersnap. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Process Street mentions (7)

  • Workflow / Taskflow / Process Tool
    The only thing I found is process.st but it’s a paid service. Source: about 1 year ago
  • Advice on finding co-founders through programs like Entrepreneur First.
    So far I am working on the idea of workflow saas app, something like notion + process.st, but much simpler to use. I haven't done any wireframes or design yet. I am just at initial stage of exploring this area. Source: about 1 year ago
  • Task manager with task templates
    I'm using process street. It can trigger different workflows using links + having a conditional workflow. Source: over 1 year ago
  • Is our work productivity app too complex?
    I took a look at process.st, it's more oriented towards office workers, whereas we're targeting in-the-field activities (take a photo, send an SMS, etc.). Source: almost 2 years ago
  • Ask HN: What kind of online tools are you using, missing or can be improved?
    > I want that temporally and semantically linked set of activities to appear on a timeline with links to and from the various tools I use Sounds like what you want is a repeatable, digital workflow. Using workflow software like Process Street (https://process.st) you can build that documentation as part of performing the work itself. You could capture, say, the AWS policies you create and the ARNs they’re... - Source: Hacker News / over 2 years ago
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What are some alternatives?

When comparing Usersnap and Process Street, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

Marker.io - Visual feedback and bug reporting tool for websites

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.