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Usersnap VS ShoutOUT

Compare Usersnap VS ShoutOUT and see what are their differences

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Simplify data collection in your JavaScript application with SurveyJS UI components. Create and style dynamic JSON-based forms using a fully integrated form builder that features a CSS theme editor and GUI for conditional rules and form branching. featured
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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ShoutOUT logo ShoutOUT

All in one business texting tool to send personalized alerts, promotions, reminders, short links and marketing campaigns, for any SMEs (hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, agencies, supermarkets, weddings)
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • ShoutOUT Landing page
    Landing page //
    2023-01-24

ShoutOUT is a customer communication platform for personalized SMS campaigns. Users can send unlimited local and international SMS to unlimited contacts. Whether you need to send personalized and custom team alerts, business promotions, event reminders, short links or any type of marketing campaign, ShoutOUT comes with the perfect set of features to cater to them all.

Any SMEs from any industry, including but not limited to hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, talent agencies, real-estate, supermarkets, retail, and other use cases such as inter-office communication systems, weddings invitations and updates, event updates, voting systems, influencer subscriptions can use ShoutOUT to streamline their communications.

Our solutions

  • Personalized SMS Marketing

Messaging platform and campaign management with bulk SMS, personalization, customization, custom sender ID, URL tracking and analytics. (getshoutout.com)

  • SMS API and OTP API

SMS API for hassle-free two-way messaging & OTP API for two factor authentication code generation and validation. (lite.getshoutout)

  • Shared Inbox

Omnichannel messaging platform for SMS, WhatsApp, Messenger, Instagram, with multiple admins and a chatbot. (getshoutout.com/inbox)

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

ShoutOUT

Website
getshoutout.com
Pricing URL
Official ShoutOUT Pricing
$ Details
freemium
Platforms
Browser
Release Date
2016 December
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

ShoutOUT features and specs

  • Personalized messaging: Yes
  • List management: Yes
  • Built-in URL shortening: Yes
  • Custom Attributes: Yes
  • Saved templates: Yes
  • Custom sender ID: Yes
  • Campaign analytics: Yes
  • Click tracking: Yes
  • Scheduling: Yes
  • Unicode: Yes
  • Segmentation: Yes
  • Two Factor Authentication (2FA): Yes
  • Two way SMS texting: Yes
  • Multiple Users: Yes

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

ShoutOUT videos

No ShoutOUT videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Usersnap and ShoutOUT)

Usersnap

ShoutOUT

Customer Feedback
100 100%
Customer Feedback
0% 0
SMS Marketing
0 0%
SMS Marketing
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Email Marketing
0 0%
Email Marketing
100% 100

User comments

Share your experience with using Usersnap and ShoutOUT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and ShoutOUT

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

ShoutOUT Reviews

Social recommendations and mentions

ShoutOUT might be a bit more popular than Usersnap. We know about 5 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

ShoutOUT mentions (5)

  • Why we switched from docker to serverless
    Here at ShoutOUT, we’ve been happily operating on Amazon Web Services for years. But there is always room for improvement. Luckily, we have the kind of team that doesn’t hesitate to embrace new technologies that will improve the platform-and that’s the very reason why we decided to try serverless architecture. - Source: dev.to / about 2 years ago
  • SMS Platform - Apps for integrations
    As the next step of ShoutOUT (https://getshoutout.com/) we are going to add integrations to the platform. I would like to know your preferred apps integrate with our SMS platform. Source: over 2 years ago
  • How should I validate my product in the US market?
    Hey folks, I am building a business texting tool (https://getshoutout.com/) It’s not built for a very specific market. Product is pretty general in this space. Source: over 2 years ago
  • Looking for feedback on a business texting SaaS product
    Hey Community, we are launching a business texting tool in the US market. You can test our product from anywhere in the world. We appreciate it if you would like to give any feedback on our website content, product onboarding, UI/UX, etc. - https://getshoutout.com/. Source: over 2 years ago
  • I am building a SaaS product from outside US. but I want to scale my product in the US market.
    Thanks a lot for the comments! I have already registered the company in the US market. We started Google CPC campaigns with a smaller budget. Yes, we are seeing users registering now. But they are hardly converting to a paid customer.(We are doing well in my market) If you are curious here’s my SaaS product- https://getshoutout.com. Source: over 2 years ago

What are some alternatives?

When comparing Usersnap and ShoutOUT, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

ProTexting - ProTexting offers mobile marketing tools for businesses to communicate with their audience via SMS & MMS campaigns.

Marker.io - Visual feedback and bug reporting tool for websites

Trumpia - SMS Marketing and Marketing Automation software for Mass SMS, internal communications & emergency alerts. #1 Text Messaging Service used by Fortune 500s.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Clickatell - Simple, reliable mobile messaging cloud.

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