UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Openbay Otis with Service Appointments: Online service appointment booking with Openbay Otis is a powerful offering for existing and new customers for your automotive service business. Booking an appointment takes seconds and can be accomplished without having to speak to anyone at your business.

Openbay Otis with Service Estimates: Today’s digital consumer turns to online research prior to making a decision on a professional to service their vehicle. There are times when price matters to consumers for various reasons. Does your website have the ability to deliver real-time and near real-time service estimates? Openbay Otis has the ability to delivers service estimates for the majority of vehicles on today’s roadways. Otis can generate more than a million mechanical service price estimates for nearly every domestic and import year/make/models. Service estimates are based on your businesses pricing structure and can be modified by your staff.

Openbay Otis with Tire Catalog: By adding a tire catalog to Openbay Otis, website visitors can now to get pricing and availability of tires for their year-make-model vehicle, instantly and 24/7/365. This frees up time for your Service Advisors and addresses website visitors that need pricing outside of your typical business hours. Openbay Otis supports a wide range of major tire suppliers and wholesalers.