UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.
Boost your team productivity and your customers' experience with our suite of Automation, Help Center and Agent-Assist Zendesk® apps. Securely integrated and approved by Zendesk.
Merge Duplicate Tickets: Automatically merge duplicate tickets in Zendesk, from the same customer or using your own custom rules.
Triggers+ChatGPT: Power-up your Zendesk triggers with this ChatGPT Integration. Categorize and parse tickets, Auto-translate, Auto-Resolve Thank You Messages and much more.
Auto Remove Attachments: Automatically remove attachments from ticket comments to free up your Zendesk storage, avoid malicious files and comply with data privacy laws. Delete in bulk or automatically.
Help Center Manager for Zendesk Guide: Simple solutions to tedious Zendesk Guide tasks such as export articles, duplicate articles, find and replace, fix broken links and more.
Help Center Analytics: All the metrics you need to understand how your customer-facing Knowledge Base is performing and how to improve it.
Help Center Translate: Localize your Zendesk Help Center with AI. Translate articles to and from any modern language while keeping formatting between translations.
Translate Conversations: Communicate with customers in their own language using ChatGPT-powered AI translation. Keep your costs down and boost your team efficiency, while increasing customer satisfaction.
Based on our record, UserTesting.com seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: 7 months ago
I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: 8 months ago
Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: 8 months ago
User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: 10 months ago
Try usertesting.com, it fits into your schedule better. Source: 12 months ago
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