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UserVoice VS Chatfuel

Compare UserVoice VS Chatfuel and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Chatfuel logo Chatfuel

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Chatfuel Landing page
    Landing page //
    2023-09-15

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Chatfuel videos

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Chatfuel vs ManyChat - What's the difference between these 2 bot building platforms?

More videos:

  • Review - Product Hunt Review E15 (Chatfuel, Create, 15Five) by Cleveroad Inc.

Category Popularity

0-100% (relative to UserVoice and Chatfuel)

UserVoice

Chatfuel

Customer Feedback
100 100%
Customer Feedback
0% 0
Chatbots
0 0%
Chatbots
100% 100
User Feedback
100 100%
User Feedback
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using UserVoice and Chatfuel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Chatfuel

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Chatfuel Reviews

10 best Manychat alternatives in 2024 (free & paid)
Chatfuel is a no-code 'drag-and-drop' AI-powered messaging platform. You can use it to automate marketing sales and support, lead generation, reply to FAQs in comments and direct messages in real time, collect user data, improve ads, create re-engagement campaigns, and more.
Source: chatfuel.com

Social recommendations and mentions

Based on our record, UserVoice should be more popular than Chatfuel. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

Chatfuel mentions (3)

  • How do you auto send DMs to new followers?
    You can use a service like LinkDM or Chatfuel to auto DM anyone that comments on your posts, reels or stories, but you cannot auto DM anyone that follows you. Source: about 1 year ago
  • Marketing tips for reels
    You can use an Instagram approved Inbox marketing solution like LinkDM or Chatfuel to automatically DM the shopping link to anyone that comments on the Post, Reel or Story. Source: over 1 year ago
  • I wanna find a chat bot
    A few months ago, I did a lot of research on this subject. I have tried many chatbots. In my opinion, Chatfuel is the best. Source: almost 3 years ago

What are some alternatives?

When comparing UserVoice and Chatfuel, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatBot - Easy to use chatbot platform for business

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

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