Software Alternatives, Accelerators & Startups

UserVoice VS GitBook

Compare UserVoice VS GitBook and see what are their differences

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

GitBook logo GitBook

Modern Publishing, Simply taking your books from ideas to finished, polished books.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • GitBook Landing page
    Landing page //
    2024-05-27

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

GitBook videos

Alex Vieira on Unbiased GitBook Review Perfect for Everyone

More videos:

Category Popularity

0-100% (relative to UserVoice and GitBook)
Customer Feedback
100 100%
0% 0
Documentation
0 0%
100% 100
User Feedback
100 100%
0% 0
Documentation As A Service & Tools

User comments

Share your experience with using UserVoice and GitBook. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and GitBook

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

GitBook Reviews

Best Gitbook Alternatives You Need to Try in 2023
GitBook can be a good option for internal knowledge bases, as it offers features such as collaboration, version control, and easy customization. However, the suitability of GitBook for your specific use case depends on your organization's size, needs, and preferences.
Source: www.archbee.com
Introduction to Doxygen Alternatives In 2021
It is a standard paperwork system where all products, APIs, and internal understanding bases can be tape-recorded by teams. It’s a platform for users to believe and track concepts. Gitbook is a tool in an innovation stack in the Documentation as a Service & Tools area.
Source: www.webku.net
12 Most Useful Knowledge Management Tools for Your Business
Their doc editor is simple and powerful, allowing you to use Markdown, and code snippets, as well as embed content. Since GitBook doesn’t have a built-in code editor, you’ll have to use the integration with GitHub for coding.
Source: www.archbee.com
Doxygen Alternatives
It is a standard documentation system where all products, APIs, and internal knowledge bases can be recorded by teams. It’s a platform for users to think and track ideas. Gitbook is a tool in a technology stack in the Documentation as a Service & Tools section.
Source: www.educba.com
Doxygen Alternatives
It provides users with a platform on which they can think and keep track of ideas. Gitbook is a piece of software that may be found in the Documentation as a Service and Tools portion of a technology stack.

Social recommendations and mentions

Based on our record, UserVoice should be more popular than GitBook. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 3 years ago
View more

GitBook mentions (2)

  • GitLanding: A beautiful landing page for your Github project in a matter of minutes.
    You can have both a landing page (e.g.: www.your-project.dev) and a documentation website (e.g.: docs.your-project.dev). For creating documentation website GitBook is better fit than Gitlanding. GitBook is free for open source Projects (you just need to issue a request). - Source: dev.to / over 2 years ago
  • How to Use GitBook for Technical Documentation
    GitBook is a collaborative documentation tool that allows anyone to document anything—such as products and APIs—and share knowledge through a user-friendly online platform. According to GitBook, “GitBook is a flexible platform for all kinds of content and collaboration.” It provides a single unified workspace for different users to create, manage and share content without using multiple tools. For example:. - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing UserVoice and GitBook, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Docusaurus - Easy to maintain open source documentation websites

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MkDocs - Project documentation with Markdown.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Doxygen - Generate documentation from source code