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UserZoom VS Nicereply

Compare UserZoom VS Nicereply and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UserZoom logo UserZoom

Test, measure, and monitor UX with our cost-effective all-in-one platform. UserZoom is a cloud-based solution for online usability testing.

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • UserZoom Landing page
    Landing page //
    2023-10-09
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

UserZoom videos

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UserZoom Overview

More videos:

  • Demo - UserZoom Product Demo: Online Usability Testing

Nicereply videos

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Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to UserZoom and Nicereply)

UserZoom

Nicereply

User Experience
100 100%
User Experience
0% 0
Surveys
0 0%
Surveys
100% 100
Usability
100 100%
Usability
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using UserZoom and Nicereply. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserZoom and Nicereply

UserZoom Reviews

Best 8 Affordable UserZoom Alternatives in 2023
UserZoom is a US company that was established in 2007. It is a cloud-based user experience system that provides digital teams and enterprises with Experience Insights Management (XIM) solutions. With UserZoom, user feedback may be gathered through a variety of methods, including testing, surveys, audio feedback, video feedback, and more. It also includes tools for finding...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Nicereply Reviews

We have no reviews of Nicereply yet.
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Social recommendations and mentions

Based on our record, UserZoom seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserZoom mentions (2)

Nicereply mentions (0)

We have not tracked any mentions of Nicereply yet. Tracking of Nicereply recommendations started around Mar 2021.

What are some alternatives?

When comparing UserZoom and Nicereply, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Google Forms - Simple web forms from Google.

Lookback - See how people really use your app

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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