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Usetiful VS CliPlace

Compare Usetiful VS CliPlace and see what are their differences

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Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

Usetiful videos

+ Add

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

CliPlace videos

No CliPlace videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usetiful and CliPlace)

Usetiful

CliPlace

Digital Adoption
100 100%
Digital Adoption
0% 0
Customer Service
0 0%
Customer Service
100% 100
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Usetiful and CliPlace. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and CliPlace

Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

What are some alternatives?

When comparing Usetiful and CliPlace, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Helpshift - Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

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