UsTaxes.org Reviews

Zendesk Reviews

1. stu14

   23 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

UsTaxes.org mentions (5)

• TurboTax’s Fight Against Free Tax Filing

  There is https://ustaxes.org , an open-source tax filing application, but I'm not adventurous enough to use it when a mistake could be very expensive. - Source: Hacker News / about 2 years ago

• Are there any tax prep websites/software that compare between filing married jointly vs separately, without needing to re-input all the info? (USA)

  The ustaxes.org site generates all the results on your computer or mobile with no data exchanged with our servers. If you like you can also download a desktop build of it at github.com/ustaxes/releases. Source: about 2 years ago

• FTC Sues Intuit for Its Deceptive Turbotax “Free” Filing Campaign

  I'm working with other contributors on https://ustaxes.org, an open source tax filing webapp https://github.com/ustaxes/UsTaxes. Currently, many Federal tax forms are supported, as well as tax filing for the state of Illinois. Filing for Oregon and California is under development! - Source: Hacker News / over 2 years ago

• Ask HN: How does TurboTax get away with dark patterns?

  There are a couple of open source projects like http://opentaxsolver.sourceforge.net/ and https://ustaxes.org/ ; perhaps we should support these to get to the point where they can actually replace TurboTax and H&R. I bet the laws are unnecessarily complicated and they probably continue to get more complicated due to Intuit's lobbying but opposing that is a much more expensive proposition than supporting an open... - Source: Hacker News / over 2 years ago

• Open source tax filing website Q3 update

  Since https://ustaxes.org, a FOSS tax filing website was last posted here, the project has gotten lots of contributions from the community! Here are some of the new features that have been added by contributors. Source: almost 3 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago