Software Alternatives, Accelerators & Startups

UXCam VS ChatWoot

Compare UXCam VS ChatWoot and see what are their differences

UXCam logo UXCam

UXCam is the market leader for qualitative app analytics. UXCam provides instant insight into customer behavior in the app through deep analysis of user sessions, events, screen flows, heatmaps, and interactions.

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • UXCam Landing page
    Landing page //
    2023-05-02

UXCam empowers mobile app teams with the granular insights needed to develop empathic products. Stepping into the customers' shoes to understand their journey has never been easier with analytics that uncovers real user behavior.

The clear visuals and actionable insights on the UXCam dashboard simplify decision-making and prioritization for product teams. By democratizing access to data across organizations, we fuel your team's agility.

So how do we do it?

UXCam is a self-service mobile app analytics platform that captures micro-interaction level experience data. These product insights offer a unified visual of the end-to-end customer experience. We make customer motives and frustrations loud and clear to product teams with tools like heatmaps, funnels, session replay, crash analytics, and more.

  • ChatWoot Landing page
    Landing page //
    2023-09-01

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

UXCam features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

UXCam videos

UXCam Employee Reviews - Q3 2018

More videos:

  • Tutorial - How to understand the big picture of your app | UXCam Mobile App Analytics
  • Review - UXCam App Analytics - Session Replay, Heatmaps, Funnel Analysis

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to UXCam and ChatWoot)
Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Analytics
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, ChatWoot should be more popular than UXCam. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UXCam mentions (2)

  • Whats the hardest thing about UX Design in your opinion?
    This is why UX analytics are essential. I have been using this tool called UXCam in my company and it has really helped me and my team to support both the UX changes we want to implement but most importantly the wins of our efforts. Source: over 2 years ago
  • What does UXCam do?
    UXCam is an all-in-one mobile app analytics solution. From session recordings to advanced crash logs, UXCam provides a comprehensive UX analytics platform for mobile product teams. It is the one-stop solution for all app performance and user behavior questions. Source: over 2 years ago

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 2 years ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing UXCam and ChatWoot, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.