Software Alternatives, Accelerators & Startups

Veamly VS HelpDesk

Compare Veamly VS HelpDesk and see what are their differences

Veamly logo Veamly

Get to your work-life harmony with a better understanding of your time and work patterns to optimize for focus work and efficiency.

HelpDesk logo HelpDesk

The easiest help desk system for a team like yours.
  • Veamly Landing page
    Landing page //
    2023-06-13

Veamly analytics tool helps you truly be self-aware of how you are managing your time to make the most out of it. By providing you with visibility on your daily work patterns, Veamly protects your focus and wellbeing from distractions and time waste.

Track your working hours: Gain visibility on how you spend your workday with a detailed breakdown of analytics covering both collaboration and deep work.

Focus time for efficiency: Block regular time slots on your calendar for focused work and monitor the progress daily.

Custom insights and recommendation: Develop a better understating of your work routines and any unhealthy habits and leverage the recommendation to optimize your time and efforts for quality work and focus.

  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is the easy-to-use online ticketing system that simplifies team workflows and scales seamlessly to meet the needs of any business, from small startups to large corporations. It's designed to enhance internal collaboration significantly, allowing team members to manage, assign, and resolve customer inquiries efficiently. Features like tagging, private notes, and canned responses ensure swift management of every customer interaction.

Equipped with powerful AI features, HelpDesk goes beyond traditional systems by optimizing responses and managing email and mail overload through intelligent categorization and prioritization. This makes HelpDesk a time-saver for teams with limited support staff and a superior alternative to conventional email systems, providing a structured platform that prevents information from slipping through the cracks.

With 256-bit SSL encryption to safeguard all data interactions, HelpDesk ensures a secure and reliable environment for your customer service operations.

Recognized for its value for money, HelpDesk offers comprehensive capabilities at a competitive price, making it an indispensable tool for businesses delivering exceptional customer service.

Veamly features and specs

  • Veamly extension: Track your online activity for better visibility on your time and more accurate data.
  • Focus time: Block slots directly on your Veamly calendar for deep work and monitor the progress daily
  • Insights and recommendation: Get daily insights into your work patterns and performance and get in the habit of improving it through leveraging the personalized recommendations.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Veamly videos

Get to work life harmony with Veamly

More videos:

  • Review - Veamly centralizes all your collaboration apps
  • Review - Explainer Video Example: Software (Veamly)

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to Veamly and HelpDesk)
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Veamly and HelpDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDesk should be more popular than Veamly. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Veamly mentions (2)

  • Time Tracking for Work?
    Check this veamly.com, the free app does a great job at tracking, You can log in your working hours and it will track your activity accordingly and even track any after-hours. There's a chrome extension too to track your activity on the browser. Source: about 1 year ago
  • Poor time management
    Apps like Notion,Forest, Veamly orSpark can be useful. Source: about 1 year ago

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 12 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: over 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing Veamly and HelpDesk, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Asana Timeline - Visualize your project plan so you can hit your deadlines.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Kanbanier - Clean iOS and Mac kanban/trello with flexible views

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.