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Velaris.io VS UseResponse

Compare Velaris.io VS UseResponse and see what are their differences

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Velaris.io logo Velaris.io

One platform, limitless Success

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Not present

Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform that guides teams on where to spend their time, as well as arming them with productivity and collaborative tools to execute better.

Designed by CS experts, for CS experts, the platform aggregates and enriches all customer data on a single, easy-to- use interface to give you the valuable insights needed for proactive, data-driven decisions. With Velaris, you can focus on delighting customers, reducing churn, and driving growth.

  • UseResponse Landing page
    Landing page //
    2023-10-10

Velaris.io videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Velaris.io and UseResponse)

Velaris.io

UseResponse

CRM
100 100%
CRM
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Velaris.io and UseResponse

Velaris.io Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Velaris.io and UseResponse, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Totango - Totango is a Customer Success Software Platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Planhat - Customer success has changed. Meet the modern Customer Platform!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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