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Verint VS Symphony SUMMIT

Compare Verint VS Symphony SUMMIT and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…
  • Verint Landing page
    Landing page //
    2023-10-21
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16

Verint videos

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Keep your words with Verba Recording System

More videos:

  • Review - Verint Workforce Management (WFM): Made for the Way You Work
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Symphony SUMMIT videos

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Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Category Popularity

0-100% (relative to Verint and Symphony SUMMIT)

Verint

Symphony SUMMIT

Help Desk
51 51%
Help Desk
49% 49
Customer Support
55 55%
Customer Support
45% 45
Customer Service
100 100%
Customer Service
0% 0
Communication
51 51%
Communication
49% 49

User comments

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What are some alternatives?

When comparing Verint and Symphony SUMMIT, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

ePowerCenter - Cloud-based CRM software for contact center agents

Oracle Service Cloud - Web, Social & Contact Center

Service Creatio - The Omnichannel Customer Service and Support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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