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VictorOps VS Genesys PureConnect

Compare VictorOps VS Genesys PureConnect and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

VictorOps logo VictorOps

We make on-call suck less & help teams to solve problems faster.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • VictorOps Landing page
    Landing page //
    2022-07-18
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

VictorOps videos

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VictorOps

More videos:

  • Review - VictorOps Suggested Responders and Machine Learning

Genesys PureConnect videos

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Category Popularity

0-100% (relative to VictorOps and Genesys PureConnect)

VictorOps

Genesys PureConnect

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VictorOps and Genesys PureConnect

VictorOps Reviews

Why VictorOps is the DevOps Alternative to PagerDuty
PagerDuty and VictorOps both support chat integrations (e.g., Slack and HipChat), yet only VictorOps offers bi-directional chat as well as native, in-app chat. Moreover, VictorOps uniquely integrates with GitHub and Jenkins to bring critical SDLC insights into the firefight.
Source: victorops.com

Genesys PureConnect Reviews

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What are some alternatives?

When comparing VictorOps and Genesys PureConnect, you can also consider the following products

PagerDuty - Cloud based monitoring service

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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