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Vidyard VS UserVoice

Compare Vidyard VS UserVoice and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Vidyard logo Vidyard

Vidyard is a video marketing platform enabling customers to derive information on viewer-behavior for marketing automation systems and CRM.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • Vidyard Landing page
    Landing page //
    2023-08-30
  • UserVoice Landing page
    Landing page //
    2023-10-14

Vidyard

Website
vidyard.com
Pricing URL
Official Vidyard Pricing
Release Date
2011 January
Startup details
Country
Canada
State
Ontario
City
Kitchener
Founder(s)
Devon Galloway
Employees
100 - 249
Edit details

UserVoice

Website
uservoice.com
Pricing URL
-
Release Date
-
Edit details

Vidyard videos

+ Add

Vidyard GoVideo Create Your First Personalized 1:1 Video

More videos:

  • Review - Vimeo vs. Vidyard: Which is Better for My Business?
  • Review - Wistia vs Vidyard Video Hosting Comparison #MarTechTuesday

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to Vidyard and UserVoice)

Vidyard

UserVoice

Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Marketing Videos
100 100%
Marketing Videos
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Vidyard and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vidyard and UserVoice

Vidyard Reviews

12 Best Free Chrome Screen Recorder with audio 2022
Most Chrome screen recording tools on the market place a time limit on free accounts. Vidyard is one of the few tools that can record up to an hour of HD video for free.
Source: www.geekersoft.com
11 Best YouTube Alternatives for Business Hosting
Aside from that, it offers full customization, A/B testing for thumbnails, security options, playlists, pop-out calls to action, and a public uploader for running video contests and campaigns. For lead capture, Vidyard allows you to add an email submission field to videos for lead generation.
Source: www.vyond.com
The Complete List of Video Marketing Tools (Updated for 2022)
Vidyard is specifically targeted for brands who want to do cold outreach. It offers nearly seamless integration with various sales/marketing tools. But the downside is it comes at quite a hefty price.
Source: breadnbeyond.com

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vidyard mentions (0)

We have not tracked any mentions of Vidyard yet. Tracking of Vidyard recommendations started around Mar 2021.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 3 years ago
View more

What are some alternatives?

When comparing Vidyard and UserVoice, you can also consider the following products

Vimeo - Vimeo is a social media app that lets you share and capture videos. You can watch new videos in a variety of different categories, and you can share your own content right from your device. Read more about Vimeo.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wistia - Host, manage, and track your videos with the best video marketing tools in the (known) universe.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

YouTube Ads - Video advertising on YouTube works, and you only pay when people watch your video ads. Get started with online video advertising campaigns today.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

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