Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Vimium should be more popular than Freshdesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
It essentially tries to mimic Vimium, a vim navigation like extension in browsers. Source: 11 months ago
Use VI key bindings as much as possible. You can find plugins for popular editors like VSCode and Emacs, use it in the terminal. I personally use vimium in my browser, which allows me to perform complex editing tasks with minimal keystrokes. Source: about 1 year ago
I’ve sifted through all the logseq plugins and can’t find one that provides the ability to hit a hotkey to show keyboard shortcuts next to every visible link like in vimium, jump to link in Obsidian, or link-hint in emacs. Is there such a thing in logseq? Source: about 1 year ago
I'd recommend you look at something like vimium: https://vimium.github.io/ Gives you vim keybindings across your entire browser. It doesn't solve your issue of having to click through to links but for that, maybe https://you.com/? - Source: Hacker News / over 1 year ago
Some avid vim users will also use https://vimium.github.io/ in their browsers, so they can also browse using the keyboard and vim-like cursor movement commands. - Source: Hacker News / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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