Software Alternatives, Accelerators & Startups

Vision Helpdesk VS Mediamatters

Compare Vision Helpdesk VS Mediamatters and see what are their differences

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Mediamatters logo Mediamatters

Mediamatters or Media Matters for America (MMFA) is a nonprofit website with state mission of comprehensively monitoring, analyzing and correcting conversation misinformation in U.
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Mediamatters Landing page
    Landing page //
    2023-07-30

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Mediamatters features and specs

No features have been listed yet.

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Mediamatters videos

No Mediamatters videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Vision Helpdesk and Mediamatters)
Help Desk
100 100%
0% 0
Social Networks
0 0%
100% 100
Customer Support
100 100%
0% 0
Social Media
0 0%
100% 100

User comments

Share your experience with using Vision Helpdesk and Mediamatters. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Mediamatters

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Mediamatters Reviews

We have no reviews of Mediamatters yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Mediamatters should be more popular than Vision Helpdesk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

Mediamatters mentions (4)

  • This hit piece on Adam and No Jumper is going viral
    They are not two distinct entities, anybody who read the Rolling Stone article (if you can call a two minute read an article) saw they used the mediamatters provided information as the sole source for everything they wrote about. The Rolling Stone article links mediamatters.org three times over a very short piece. Source: over 1 year ago
  • Media Matters for America is a great resource for this sub
    Media Matters in America is a nonprofit organization that is solely dedicated to fact checking conservative media. It’s really opened my eyes more about how batshit crazy conservative media can be. Source: over 2 years ago
  • Tucker Carlson is broadcasting from Hungary because its authoritarian, anti-immigrant leader has set a model for America's far-right
    These are Fox News' leading advertisers (Media Matters for America, mediamatters.org). Source: almost 3 years ago
  • New chrome extension called Insurrection Accountability that will notify people when they go on websites of companies that have broken their promises to stop donating money to insurrectionists in congress
    Mediamatters.org has you covered there. Source: about 3 years ago

What are some alternatives?

When comparing Vision Helpdesk and Mediamatters, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dailykos - Dailykos.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

4chan - 4chan is a simple image-based bulletin board where anyone can post comments and share images.