Software Alternatives, Accelerators & Startups

Vision Helpdesk VS Travcrm

Compare Vision Helpdesk VS Travcrm and see what are their differences

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

Travcrm logo Travcrm

DeBox Global Best Travel CRM Software specially designed for travel agents, tour operators& DMC's. Which help you to improve your business and in generating leads, queries.
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • Travcrm Landing page
    Landing page //
    2022-10-18

DeBox Global's TRAVCRM is a comprehensive travel CRM software designed specifically for travel agencies and businesses. It offers a wide range of features to help travel companies manage customer relationships, streamline operations, and boost sales.

TRAVCRM helps travel companies to manage all of their customer interactions in one place. This includes tracking customer contact information, booking history, preferences, and feedback. TRAVCRM automates and simplifies the booking process. Travel agents can use TRAVCRM to check availability, make reservations, and create invoices in real time.TRAVCRM provides detailed reports and analytics to help travel companies track their performance and identify areas for improvement. Travel agents can use TRAVCRM to track sales, bookings, customer satisfaction, and other key metrics.

TRAVCRM helps travel agents to build stronger relationships with their customers by providing personalized service and support. With TRAVCRM, travel agents can easily identify and target high-value customers, and provide them with the products and services they are most interested in.RAVCRM helps travel agents to streamline their operations and save time. By automating tasks and providing a central hub for managing customer interactions and bookings, TRAVCRM helps travel agents to work more efficiently and effectively.

Overall, TRAVCRM is a powerful and comprehensive travel CRM software that can help travel companies to improve customer relationships, increase sales and bookings, and streamline operations.

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Travcrm features and specs

  • Multi Dashboards: Yes
  • Supplier Management: Yes
  • Query Management: Yes
  • Query Tracker: Yes
  • Quotation Generator: Yes
  • Proposal Generation: Yes
  • Master Management: Yes
  • Query Management: Yes
  • Package Builder: Yes
  • Key Reports: Yes
  • Supplier communication: Yes
  • User Management: Yes
  • Invoice & Voucher: Yes
  • Documents management: Yes
  • Customizable: Yes
  • Specially designed for tour and travel agencies: Yes

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Travcrm videos

Best Travel CRM Software 2023 | TRAVCRM | De Box Global

Category Popularity

0-100% (relative to Vision Helpdesk and Travcrm)
Help Desk
100 100%
0% 0
Travel & Tourism
0 0%
100% 100
Customer Support
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Vision Helpdesk and Travcrm.

How would you describe your primary audience?

Travcrm's answer:

TRAVCRM by DeBox global is Best Travel CRM Software for Travel Agents, Tour operators & DMCs.

User comments

Share your experience with using Vision Helpdesk and Travcrm. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and Travcrm

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Travcrm Reviews

  1. Best travel CRM for travel agencies

    This travel CRM for travel agencies is a specialized software solution designed to manage all aspects of client interactions and operations efficiently. It centralizes customer information, bookings, itineraries, and communication history, allowing agencies to provide personalized travel experiences.

    👍 Pros:    Task management features
    👎 Cons:    None
  2. Provides Best Performance Tracking

    This travel CRM analytics monitor key performance indicators (KPIs) such as conversion rates, booking trends, customer satisfaction scores, and agent productivity.

    👍 Pros:    Best customer support
    👎 Cons:    Nothing, so far
  3. VERY NICE SOFTWARE

    VERY NICE SOFTWARE AND EASY TO USE

    👍 Pros:    Ui is very attractive|It can monitor everything
    👎 Cons:    None

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

Travcrm mentions (0)

We have not tracked any mentions of Travcrm yet. Tracking of Travcrm recommendations started around Jul 2022.

What are some alternatives?

When comparing Vision Helpdesk and Travcrm, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CRMtravel - CRMtravel™ is the Best Travel CRM Software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Tutterfly CRM - TutterflyCRM is what every travel agency owner dreams of.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TraviYo - Empowering Travel Professionals.