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VLC Media Player VS LiveAgent

Compare VLC Media Player VS LiveAgent and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

VLC Media Player logo VLC Media Player

VLC is a free and open source cross-platform multimedia player and framework.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • VLC Media Player Landing page
    Landing page //
    2021-09-13
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

VLC Media Player

Website
videolan.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

VLC Media Player features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

VLC Media Player videos

+ Add

VLC Media Player Review!

More videos:

  • Tutorial - VLC Media Player Android Review and Tutorial - Cool Features of VLC

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to VLC Media Player and LiveAgent)

VLC Media Player

LiveAgent

Media Player
100 100%
Media Player
0% 0
Customer Support
0 0%
Customer Support
100% 100
Audio Player
100 100%
Audio Player
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing VLC Media Player and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using VLC Media Player and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare VLC Media Player and LiveAgent

VLC Media Player Reviews

  1. Playing Videos

    This is very useful application for me. Now i can watch videos of any format on my laptop with vlc player. It solved my all problems of video formats and play problem.

Top 5 GOM Player Alternatives for Windows
You can spot VLC Media Player on the first position of almost every media-player-based list. It’s been one of the standards for playing wide variety of media formats — including audio and video. Being an open-source program, you are completely free to use VLC. As far as playing media in Windows is concerned, VLC Media Player comes with the best-in-class support. You will...
Source: xtendedview.com
Top 5 Alternatives of VLC for iPad
VLC player is one of the famous media players that is commonly used across multiple operating systems, including iPadOS. It's an open-source and easy-to-use media player that shows compatibility with every mainstream video and audio format. IPad users can use the file synchronization feature to stream videos saved in cloud storage platforms like Dropbox, iCloud Drive,...
Source: videoconverter.wondershare.com
5 Best VLC Alternatives in 2023 for All Devices
There are several programs that can compete with VLC. First, Lark Player, which has a more sleek and modern interface than VLC; Second, we have DivX Pro, which offers more video settings function that VLC, and lastly, KMPlayer is better than VLC cause it supports download for offline playback.
Source: www.larkplayer.com
10 Proven Screen Recorders for Mac [Updated in 2023]
VLC is an open source cross-platform interactive media player and system that users can use for free. It supports playing most of the visual and sound files, and can even play DVD, audio CD, VCD and different streaming media protocols. However, you must not ignore its recording screen function. Although it is not the best Mac screen recording tool, but it excels in its...
Source: www.geekersoft.com
The Best Top 5 Free Alternatives to Windows Media Player
The first Windows Media Player replacement is the most well-known VLC Media Player. It is a free and open source cross-platform multimedia player and framework that plays most multimedia files as well as DVDs, Audio CDs, VCDs, supporting almost all file formats with no need to download additional codecs. Besides, VLC is more than just a media player, but can serve as a...
Source: www.videoconverterfactory.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, VLC Media Player seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VLC Media Player mentions (3)

  • The 10 tools I install on every new Mac I get
    VLC - plays everything, has excellent keyboard shortcuts and can in a pinch even record screens for you (free). - Source: dev.to / 10 months ago
  • Why Open Source Software VLC's official website has been blocked for over 5 months now?
    Try accessing it without the 'www' subdomain (https://videolan.org/vlc/). Source: almost 2 years ago
  • AV1 no working
    I think I recommend you to use VLC Media Player without AV1 extension, it just decode. Source: almost 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing VLC Media Player and LiveAgent, you can also consider the following products

AIMP - AIMP : Free Audio Player : Официальный сайт программы

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

foobar2000 - An advanced freeware audio player for the Windows platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Winamp - Winamp is a media player that allows users to play multiple-file formats, arrange media in a varied file-management system, and play unique media with AAC encoding.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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