VPNBook Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

VPNBook mentions (6)

• using vpn server in the same country

  Hi guys I used to download torrents without using a vpn but then I hear a lot of people saying that its illegal an stuff and that scared me until now I have been downloding for 6 months without any problem but still I need to be carefull who know when will my luck end so I started using a vpn server from vpnbook.com and I found a server from the same country I am in right now and I want to use it because its... Source: over 1 year ago

• [discussion] is anyway to transfer files like photos and videos without PC? On iOS 6.1.6

  Https://vpnbook.com/ works, use PPTP. Go to settings>general>VPN and enter the information from the site. Source: almost 2 years ago

• Best torrent to direct link website?

  Try to connect via vpnbook, grab the server which has p2p enabled from their website vpnbook.com. In my college I had success with the udp53 config file. Source: over 2 years ago

• VPN is not working on Kali

  I have created a VPN profile on Kali bare matel 21.2 by importing certificate file on vpnbook.com . When connecting to VPN it doesn't show the VPN connection successful message but it appears the lock icon and I have been looked up my ip , it's still the same. I need a solution. Source: almost 3 years ago

• Hearing Star Light Zone at the Olympics be like

  For now you could try simple VPN from vpnbook.com, but im gonna try to find something better. Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago