Software Alternatives, Accelerators & Startups

Waitlist API VS HelpForShopping

Compare Waitlist API VS HelpForShopping and see what are their differences

Waitlist API logo Waitlist API

Quick and easy waitlist with built in referral.

HelpForShopping logo HelpForShopping

Improve your sales performance by helping users find the most suitable product for them
  • Waitlist API Landing page
    Landing page //
    2021-08-23
  • HelpForShopping Client's dashboard
    Client's dashboard //
    2024-02-24
  • HelpForShopping Chat Interface
    Chat Interface //
    2024-02-24
  • HelpForShopping Communication from HelpForShopping admins
    Communication from HelpForShopping admins //
    2024-02-24
  • HelpForShopping Human Experts management
    Human Experts management //
    2024-02-24
  • HelpForShopping Revenues Dashboard
    Revenues Dashboard //
    2024-02-24
  • HelpForShopping Client's FAQ manager
    Client's FAQ manager //
    2024-02-24
  • HelpForShopping Client's support interface
    Client's support interface //
    2024-02-24

We increase e-commerce conversion rate, average cart value and customer retention rate, improve user experience and reduce the product return rate by providing their customers the help they need to pick the right product for their needs. We currently do this in a two way:

  • Clients own agents (we provide the chat platform and tools)
  • Our own experts

Our experts are people passionate about a specific product category, who can answer the users questions through a chat widget placed directly on the client’s e-commerce website. They can register to our service on their own or we can look for them along with our clients, elevating their best customers to "brand embassadors" and trusted shop buyers for the other visitors. Shops who so wish can have thier own agents answering in the chat, exclusively or along side HelpForShopping experts.

By helping the user in his journey towards the purchase of the product, the expert can keep the purchase intent momentum high, quickly removing any obstacles that the user may find on his way, like: doubts on a specific product, difficulties understanding how the specifications of a product match with his or her needs, making comparisons among different products and so on. A well informed user can get quicker to the purchase, with higher confidence which turns into a higher conversion rate. Aiming at the best match between the user needs and the product, thus increasing user’s satisfaction when using it, it is also easier to increase the overall value of the purchase, as price is no longer the main driver or only driver in the product selection. The good fit of the product to the customer’s needs helps also reducing the product return rate. Overall, we allow e-commerce to increase its operating margin.

HelpForShopping

Pricing URL
-
$ Details
freemium €24.99 / Monthly (Price per agent up to 3 agents)
Platforms
WooCommerce
Release Date
2023 June

Waitlist API features and specs

No features have been listed yet.

HelpForShopping features and specs

  • Allow your own agents can interact with potential customers through the live chat widget: Yes
  • HelpForShopping product experts available to help customers to find the ideal product for them: Yes
  • See what your visitors are looking at and decide whether to initiate the chat or wait for them to start it: Yes
  • Allow users to register to HelpForShopping and retrieve previous chats and products suggestions, re-ignite purchase intent: Yes
  • Get valuable information of users purchase intent : Yes
  • State of the art AI Assistants available when agents and experts are not online (under development): Yes

Waitlist API videos

Integrate Waitabit with Wix - Waitlist API

HelpForShopping videos

HelpForShopping - Ask more to your live-chat

Category Popularity

0-100% (relative to Waitlist API and HelpForShopping)
Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Web App
100 100%
0% 0
Shopping Assistant
0 0%
100% 100

Questions and Answers

As answered by people managing Waitlist API and HelpForShopping.

What makes your product unique?

HelpForShopping's answer:

We compete against standard live chat systems and "experts based" chat systems like ibbu-iAdvize, which provides a similar service but has a different business model and aims mostly at large companies.

Standard live chat systems rely on e-commerce employees or bots, they rarely can serve the user as it should be. Employees are often burdened with other tasks and have poor performance when they are used “also” to reply to chats, more often than not the user is either left alone waiting to be contacted or simply directed to the product producer page to find out things on his/her own. Not AI based Bots instead are good for replying to simple questions which remind of FAQ but cannot have the ability to understand complex questions and suggest a product based on the user needs, which may be expressed in a variety of ways.

We offer a basic service as freemium for everyone to try and scale up but we also work together with our clients to find the best solution for them, in a tailored, very versatile way.

Why should a person choose your product over its competitors?

HelpForShopping's answer:

We offer a two-fold, soon three-fold service, where the clients can rely on their own agents and HelpForShopping product experts to guide their users. We have different pricing plans that can adapt well to the small shop and to the big e-commerce alike.

What's the story behind your product?

HelpForShopping's answer:

Have you ever asked to a friend a recommendation about a product to purchase, if so, you have basically tested successfully HelpForShopping service already. The main difference between shopping online and offline in terms of user experience is that when shopping online, customers are basically left alone on their own to figure out everything. What if we could blend the online and offline shopping into something more satisfying, clearer and ultimately better experience? We believe that's the key to stop fighting only over price, and increase the e-commerce margin by adding value to the shopping experience itself, not only the products on sale.

User comments

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Social recommendations and mentions

Based on our record, Waitlist API seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Waitlist API mentions (8)

  • How many Sideprojects You have unfinished? How you mitigate it?
    Ah got it I will check for getwaitlist.com Thanks! Source: 12 months ago
  • To Our Newsletter Subscribers
    Hi, our original sign ups that were on getwaitlist.com, received over 200k+ sign ups before it was deleted. Our Substack was deleted without any prior notification and it has been extremely difficult trying to import even a small portion of our subscribers. Source: about 1 year ago
  • referral wait-list landing page
    Getwaitlist.com is pretty helpful for this + free no matter the size of the waitlist :). Source: over 1 year ago
  • How do you make waitlists? Would you pay for a plug-and-play waitlist solution?
    Would recommend Waitlist -- super scalable, used by large companies, and they're adding pretty novel features over the upcoming months. Source: over 1 year ago
  • Best Referral Marketing Tools & Resources
    I would add GetWaitlist for gamified, viral referral marketing waitlists. Source: over 1 year ago
View more

HelpForShopping mentions (0)

We have not tracked any mentions of HelpForShopping yet. Tracking of HelpForShopping recommendations started around Feb 2024.

What are some alternatives?

When comparing Waitlist API and HelpForShopping, you can also consider the following products

Waitlisted - Waitlisted helps new brands and startups build an audience while they focus on building a product

iAdvize - IAdvize is a platform that allows you to ask questions to a group of experts that will redirect you to experts in the particular field that fits your query. Read more about iAdvize.

LaunchList - Create waitlist with referral for your product launch

ZipChatAI - AI chatbots made easy.

Waitlisty.io - Build excitement for your product by embedding a simple form into your website. Signups will receive a referral code to share with their friends. The more codes they share, the more they climb your waitlist.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.