Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, wallabag seems to be a lot more popular than Zoho Desk. While we know about 12 links to wallabag, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Wallabag[0] is useful too if you want a self-hosted bookmarking solution. I'm with Pinboard too, but regularly export my bookmarks so I have a backed up local copy of recent bookmarks I've added to Pinboard. [0] https://github.com/wallabag/wallabag. - Source: Hacker News / 6 months ago
Self hosted Wallabag is the way https://wallabag.org/. - Source: Hacker News / 11 months ago
For plain bookmarking, Linkding and for the rest Wallabag.. Wallabag is like pocket. Source: over 1 year ago
Shiori or Wallabag: Both will save the full-text article. Source: over 1 year ago
One really cool feature that KOReader has for self-hosters though is support for wallabag, which is a "read it later" service that you can self-host. Then you can access your saved articles through its web UI, Android app or KOReader. I highly recommend checking it out if you like reading articles. I installed it this week and am really enjoying it, alongside Miniflux - a self-hosted RSS feed server that can save... Source: almost 2 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Pocket - When you find something you want to view later, put it in Pocket.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Raindrop.io - All your articles, photos, video & content from web & apps in one place.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Instapaper - Instapaper is a simple tool to save web pages for reading later.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!