Software Alternatives, Accelerators & Startups

WATI VS Alphachat.ai

Compare WATI VS Alphachat.ai and see what are their differences

WATI logo WATI

No-code chatbot builder for WhatsApp Business

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • WATI Landing page
    Landing page //
    2023-08-22
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

WATI videos

WATI - Team Inbox powered by WhatsApp API

Alphachat.ai videos

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Category Popularity

0-100% (relative to WATI and Alphachat.ai)
Customer Support
86 86%
14% 14
Tool
0 0%
100% 100
WhatsApp
100 100%
0% 0
Chatbots
81 81%
19% 19

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WATI and Alphachat.ai

WATI Reviews

13 Best Apps Like Replika & Similar AI Chatbot Apps
This app offers services from a chatbot to take care of your WhatsApp that serves as a customer service. Thus, if you are relying on that thing for your business then you can try Wati, for sure.

Alphachat.ai Reviews

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Social recommendations and mentions

Based on our record, WATI seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WATI mentions (3)

  • Verifying a nemployers business for whatsapp API via Meta business Suite
    I am looking to use an API service for Whatsapp wati.io is looking like the most appropriate for us at the moment. Source: about 1 year ago
  • APIs/Saas for building chat bots?
    I'm busy doing WhatsApp integration for my CRM using a platform called WATI. Source: over 2 years ago
  • Offical WhatsApp API
    I could find wati.io. Any thing else you guys know ? Source: over 2 years ago

Alphachat.ai mentions (0)

We have not tracked any mentions of Alphachat.ai yet. Tracking of Alphachat.ai recommendations started around Mar 2021.

What are some alternatives?

When comparing WATI and Alphachat.ai, you can also consider the following products

AiSensy - Whatsapp Chatbot, CRM & Marketing

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Twilio - Brings voice and messaging to your web and mobile applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.