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WebEngage VS UseResponse

Compare WebEngage VS UseResponse and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

WebEngage logo WebEngage

WebEngage’s B2C marketing automation software helps in customer retention & user engagement across all channels with Journey Designer. Get a Demo Now!

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • WebEngage Landing page
    Landing page //
    2023-07-13
  • UseResponse Landing page
    Landing page //
    2023-10-10

WebEngage videos

+ Add

WebEngage Journey Designer: Explainer Video

More videos:

  • Tutorial - [Webinar] Marketing Cloud Integration 101 - How To Integrate With WebEngage
  • Review - Cross-channel Engagement, Simplified with WebEngage

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to WebEngage and UseResponse)

WebEngage

UseResponse

Email Marketing
100 100%
Email Marketing
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Marketing Automation
100 100%
Marketing Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using WebEngage and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WebEngage and UseResponse

WebEngage Reviews

12 Best Push Notification Services to Rely on in 2024
WebEngage dashboard is super easy to use, it even includes a drag-and-drop editor for faster push creation, as well as its own gallery of templates. But of course, you can use your own as well.
Source: notix.co
The 36 Best Marketing Automation Tools to Use in 2020
WebEngage is a full-stack marketing automation and customer data platform that helps consumer businesses drive more revenue from their existing customers and anonymous users through highly contextual and personalized user engagement across channels like Email, Mobile and Web Push Notifications, In-app Messages, SMS, Web Overlays, Facebook, and WhatsApp.
Source: encharge.io

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Social recommendations and mentions

Based on our record, WebEngage seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WebEngage mentions (1)

  • Consolidate vs keep as two separate category pages for SEO purposes? any advice
    This is exactly what even we, at WebEngage, had to do to come in the cross-industry B2C marketers radar. Scroll to the bottom to find a list of our services: https://webengage.com/. A consolidated page would have made more sense, but it's really all about SEO in the end as we carry on living our digital lives! Source: about 3 years ago

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

What are some alternatives?

When comparing WebEngage and UseResponse, you can also consider the following products

Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

MoEngage - Insights-Led Customer Engagement Platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Emarsys - B2C marketing automation software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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