WebEx VS Front

WebEx

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Front

The platform for exceptional customer service at scale.

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Landing page //
2023-10-05

Landing page //
2023-07-31

Introducing the New Cisco Webex Meetings Desktop App and UI

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How Front transforms your inbox into a customer communication hub | Front Product Demo

Category Popularity

0-100% (relative to WebEx and Front)

Front

Communication

100 100%

Communication

0% 0

Help Desk

0 0%

Help Desk

100% 100

Video Conferencing

100 100%

Video Conferencing

0% 0

Customer Support

0 0%

Customer Support

100% 100

User comments

Share your experience with using WebEx and Front. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare WebEx and Front

WebEx Reviews

6 Webex Alternatives You Can Switch to in 2022

Webex comes from Cisco's kitchen. Thanks to years of development, updates, and resources available to the development teams at Cisco, Webex can offer some great perks. For instance, you don't have to worry about scalability as it can support up to 3,000 attendees. It also has great potential when it comes to training employees with screen-sharing features and support for...

Source: www.stork.ai

15 Best Instant Messaging Apps for Business

Cisco WebEx allows you to communicate and collaborate securely with anyone. The platform offers instant messaging, video, audio and integrated web conferencing.

Source: clariti.app

7 Zoom Alternatives for Video Conferencing and Remote Meetings

Webex pricing plan starts from Cisco WebEx Premium 8, for $24 per user per month. Premium 25 is for $39 per user per month. Premium 100 prices at $69 per user per month.

Source: www.guidingtech.com

13 Best Teamviewer Alternatives You Must Try

The WebEx of Cisco is more than simply for conducting meetings. This tool lets you connect with people based on the desktop or mobile applications on systems. Supported by Windows, Mac OS X, Linux and Mobile Apps, the WebEx is an excellent match for your needs if you’re searching for a premium business solution or only for a desktop with an additional piece of interaction to...

Source: twitgoo.com

Best alternatives to Skype 2019: paid and free

WebEx offers a large amount of features for video conferencing, allowing employees from all over the world to work together and collaborate on projects.

Source: www.techradar.com

Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.

Source: www.helpscout.com

Top 13 Freshdesk alternatives and competitors for 2024

Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.

Source: www.zendesk.com

10 Best Alternatives to Microsoft Outlook to Try in 2023

Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.

Source: mysignature.io

11 Top Outlook Alternatives to Try

As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.

Source: kinsta.com

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...

Source: zapier.com

Social recommendations and mentions

Based on our record, Front should be more popular than WebEx. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WebEx mentions (6)

webex.com
Just wondering if anyone else has issues loading webex.com. Both chrome and edge just loop around loading. It's strange however as it works fine if I use a google search and use a direct link like https://www.webex.com/downloads.html. Source: about 1 year ago
The Web ex App notification are way too loud
Go to webex.com and login. On the left side menu, choose Preferences (gear icon) and then choose Audio and Video from the tab menu. Under Audio Connection there is a section for Entry and exit tone. Make sure that is set to Beep. Source: over 1 year ago
Cisco SX20 telepresence - use as teams client or webcam?
Also, at work we seem to have some webex integration, where I get a meeting id with a webex.com address:. Source: almost 2 years ago
Did Amazon customer service send me a spyware link?
Webex.com looks like one of those conferencing apps like ms teams or zoom, so you are probably fine. Source: almost 2 years ago
Webex on Iphone initial install does not ask if you want to allow access to contacts.
I have even logged directly into her webex.com account to see if there is anything different in there to no avail. Source: about 2 years ago

Front mentions (18)

User for Solely BCC Email Logging?
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 8 months ago
Share your Dock! I'll go first
Google image search say it's this: https://front.com/. Source: about 1 year ago
Web-based Shift/Front alternative for ChromeOS?
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
Integration W/ Live Chat Box On Website
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
Help me find Better CRM, webchat, invoicing, accounting software
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago

What are some alternatives?

When comparing WebEx and Front, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support