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WhatsApp Business VS Salesforce Service Cloud

Compare WhatsApp Business VS Salesforce Service Cloud and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  2. » Videos
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WhatsApp Business logo WhatsApp Business

Communicate more efficiently with your customers

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • WhatsApp Business Landing page
    Landing page //
    2023-10-19
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

WhatsApp Business videos

+ Add

How to Use Whatsapp Business App

More videos:

  • Review - La Diferencia Entre WHATSAPP y WHATSAPP BUSINESS (WAB) 📲 y CUAL utilizar para tu NEGOCIO 👍

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to WhatsApp Business and Salesforce Service Cloud)

WhatsApp Business

Salesforce Service Cloud

Messaging
100 100%
Messaging
0% 0
Help Desk
0 0%
Help Desk
100% 100
Android
100 100%
Android
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WhatsApp Business and Salesforce Service Cloud

WhatsApp Business Reviews

We have no reviews of WhatsApp Business yet.
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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing WhatsApp Business and Salesforce Service Cloud, you can also consider the following products

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WATI - No-code chatbot builder for WhatsApp Business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Apple Business Chat - New way for businesses to connect with customers directly

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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