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Whelp VS ServiceNow

Compare Whelp VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Whelp logo Whelp

AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Whelp Landing page
    Landing page //
    2022-06-09

We help companies communicate with customers more effectively and efficiently. Whelp is a conversational customer support platform that helps businesses to communicate with customers across any channel. Whelp offers an AI-based chatbot that automates up to 60% of the customer inquiries. In addition to automation, Whelp’s customer management platform offers an intuitive feature-rich interface to unify customer messaging from multiple channels into a single screen.

  • ServiceNow Landing page
    Landing page //
    2022-07-12

Whelp videos

+ Add

Whelp Onboarding and Review: All In One Support and Sales Communications

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Whelp and ServiceNow)

Whelp

ServiceNow

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Customer Support
39 39%
Customer Support
61% 61
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Whelp and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whelp and ServiceNow

Whelp Reviews

We have no reviews of Whelp yet.
Be the first one to post

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whelp mentions (0)

We have not tracked any mentions of Whelp yet. Tracking of Whelp recommendations started around Mar 2022.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Whelp and ServiceNow, you can also consider the following products

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tendant - Tendant Chat is a cloud-based platform that connects your customers to your business through text, video, and live video.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

B2Chat - Instant messaging software to unify all of your chats in one single inbox.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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