Software Alternatives, Accelerators & Startups

WireGuard VS LiveAgent

Compare WireGuard VS LiveAgent and see what are their differences

WireGuard logo WireGuard

Fast, Modern, Secure VPN Tunnel

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • WireGuard Landing page
    Landing page //
    2018-10-24
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

WireGuard

Pricing URL
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$ Details
Platforms
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Release Date
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WireGuard features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

WireGuard videos

WireGuard Overview

More videos:

  • Review - What is WireGuard? Should You Use it? Best VPN for WireGuard?
  • Review - OpenVPN vs WireGuard vs IKEv2 vs PPTP - Which is the Best VPN Protocol to use in 2020?

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to WireGuard and LiveAgent)
VPN
100 100%
0% 0
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing WireGuard and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using WireGuard and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WireGuard and LiveAgent

WireGuard Reviews

Best Top 20 OpenVPN Alternatives (Pros and Cons)
Wireguard is a VPN alternative that is under development. Yet it is faster and carefully designed when compared to other similar products.
6 Types of VPN Protocols, Compared: Which is the Best to Use?
In essence, every VPN has to strengthen WireGuard’s wobbly privacy to benefit from its speed and security. That’s why we recommend using WireGuard-based protocols only if they come from reputable VPN providers. NordVPN, for example, fixes WireGuard’s privacy issues with the so-called “double NAT system” (network address translation). This allows them to establish secure...
Source: vpnoverview.com
OpenVPN vs WireGuard: Which protocol is best?
WireGuard was not designed to obfuscate user traffic to this degree, and only supports UDP. This means that a simple, standalone WireGuard connection is easy to detect. However, as WireGuard is so extensible, most VPN providers have added their own obfuscation methods on top. The efficacy of these varies, but we’ve seen services with WireGuard support that even work in...
The 10 Best Open Source VPN Apps
In addition to using the latest encryption techniques, Mullvad is based on some of the VPN protocols in WireGuard and OpenVPN. So, users will be able to decide for themselves which VPN client to opt for. Also, you can find Mullvad on Windows, macOS, and Linux-based systems, as well as Android and iOS. There is no paid version of Mullvad, either, so you need not worry about...
WireGuard vs OpenVPN
WireGuard was designed for speed and security. It was not specifically designed for people like us, who look to their VPN service for both security and privacy. However, in order to give users the benefits of WireGuard, VPN services have come up with WireGuard solutions that add strong privacy protections without sacrificing what makes WireGuard special. Here’s the problem:

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, WireGuard seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WireGuard mentions (9)

  • Remote access from work/corporate network
    Wireguard. Wireguard uses UDP only and runs TCP sockets over UDP. Source: about 1 year ago
  • Central reverse-proxy ssh access?
    Look at Wireguard. I know you don't want Yet Another VPN running alongside your IPSec, but it's less VPN and more encrypted point-to-point UDP. You can set it up on any port you wish, including common ports that might be open on an outbound smart firewall not doing deep packet inspection. That way, it can stay out of the way of your existing IPSec deployment. Source: about 1 year ago
  • Official /r/rust "Who's Hiring" thread for job-seekers and job-offerers [Rust 1.69]
    We use Elixir/Erlang for our control plane, and Rust for our data plane, built on the excellent WireGuard® tunneling protocol. Source: about 1 year ago
  • Globally distributed Elixir over Tailscale
    Both products are based off Wireguard which is available for all new linux distributions. https://wireguard.com . I'm not saying OP's solution is wrong, just curious what the advantages are. Other than potentially simpler client setup, what are the advantages of paying for tailscale. With the opensource tailscale, I'm not sure if you get access to an api you can use to look up the hosts. Source: over 1 year ago
  • Whisper: wraps any Go io.ReadWriter in a secure tunnel using Ed25519/X25519
    Noise Protocol Framework (used by Wireguard). Source: over 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing WireGuard and LiveAgent, you can also consider the following products

OpenVPN - OpenVPN - The Open Source VPN

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZeroTier - Extremely simple P2P Encrypted VPN

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ProtonVPN - ProtonVPN is a security focused FREE VPN service, developed by CERN and MIT scientists. Use the web anonymously, unblock websites & encrypt your connection.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.