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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Word Cloud by MonkeyLearn. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Tons of ones like that, like for example this one. I don'r think it would be possible to identify a specific one (in my opinion). Source: about 1 year ago
Https://monkeylearn.com/word-cloud/ is my go to. Source: about 1 year ago
Save this 6 pager and make a copy. Then take the job you're applying to (when you do), and copy the job description. Then make a word cloud here https://monkeylearn.com/word-cloud/ Take the most used words and make sure that's on your resume. You may need to change some wording in the resume copy. Source: over 1 year ago
Make your own word clouds here: https://monkeylearn.com/word-cloud/. Source: over 1 year ago
Make a list of memories, activities, inside jokes you guys have and use a Word Cloud Generator to turn it into a piece of artwork. You could print it out and repurpose an old photo frame and give it to her. Source: about 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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