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X (Twitter) VS Zendesk

Compare X (Twitter) VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

X (Twitter) logo X (Twitter)

Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • X (Twitter) Landing page
    Landing page //
    2023-04-08
  • Zendesk Landing page
    Landing page //
    2024-05-06

X (Twitter) videos

+ Add

Twitter is still not a nice place: Year in Review

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Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to X (Twitter) and Zendesk)

X (Twitter)

Zendesk

Social Networks
100 100%
Social Networks
0% 0
Customer Support
0 0%
Customer Support
100% 100
Social Network
100 100%
Social Network
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using X (Twitter) and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare X (Twitter) and Zendesk

X (Twitter) Reviews

  1. Pretty nice app to share and to see how the people share the thoughts here

    👍 Pros:    Straightforward|Easy user interface|Information is easily accessible
    👎 Cons:    Can't attach a video file to your post
Top 12 Alternative Social Media Platform to Consider: An Overview
Imagine a Twitter fuelled by independent communities, not a tech giant. That's Mastodon. It's not one platform, but a network of servers, each with its own vibe, from artists and journalists to cat lovers and techies. You choose your server, connect across them, and post "toots" with longer text, images, and videos. Think open-source Twitter with more freedom and...
Source: www.theknowledgeacademy.com
The 7 Best Facebook Alternatives in 2024
News stories almost always break on this platform before Facebook and other sites. It also provides users the rare opportunity to interact with editors and journalists directly due to the high number of media personnel using the service. X may not be great for catching up with family members, but it can’t be topped for staying up-to-date on the news.
Source: www.lifewire.com
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
However, the segmented nature of its network means it can take time to find and build your niche, and it won’t have the immediate, global reach of Twitter. Regarding features, Mastodon mirrors Twitter with timelines and @mentions, but it’s ad-free.
Source: smartblogger.com
4 Twitter alternatives for brands considering leaving Twitter in 2024
If you do decide to leave Twitter, it's worth figuring out where to go. You still have Facebook, Instagram, and LinkedIn, but they're not really alternatives to Twitter. I asked some folks who manage brand social media accounts for their thoughts on Twitter alternatives, and these are the options that seem to be the most promising.
Source: zapier.com
Alternatives to Deferendum
Facebook, Twitter, Reddit, and Quora: While these social media platforms provide opportunities for discussion and debate, Deferendum offers a more structured approach to group decision-making. Deferendum allows members to focus on specific problems and solutions, and provides a transparent process for voting and decision-making.
Source: deferendum.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, X (Twitter) seems to be a lot more popular than Zendesk. While we know about 883 links to X (Twitter), we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

X (Twitter) mentions (883)

  • A startup built BY the public
    If you like it, don't hesitate to follow my on X 😊. Source: 7 months ago
  • Helpful Book
    If you have faith in my comics be a disciple of me and follow on X insta or FB . Thank you and God bless. Source: 7 months ago
  • Significant Guidelines All Programmers Should Adhere To
    Connect with me via Twitter / Instagram / Github & subscribe to my Youtube Channel. - Source: dev.to / 7 months ago
  • NHL Betting and Picks - 11/25/23 (Saturday)
    If you like this pick, follow me on Twitter for more! BOL if tailing! Source: 7 months ago
  • 5 Docker Extensions to make your development life easier
    Thanks for reading. Follow me on Twitter for more cookies :). - Source: dev.to / 7 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing X (Twitter) and Zendesk, you can also consider the following products

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mastodon - Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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