Xfce Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Xfce mentions (19)

• distro hopping

  Pick up your Desktop Environment based on your computer's specs, NOT on your visual preferences. (HINT: XFCE consumes way less system resources than GNOME and KDE). Source: 8 months ago

• Lightweight dev tools.

  It’s a bit of an interesting challenge and has forced me to re-examine some of my tool usage. I started by a minimal install of Debian “bookworm” with the XFCE Desktop Environment which chews through much fewer resources than the default GNOME 43 based environment (although more than LXDE - but there still has to be room for aesthetics). - Source: dev.to / 11 months ago

• I Still Use Windows 95 (archived, 2008)

  Luckily you can get an efficient, clean Desktop Environment that works well and is actively developed: Xfce ( https://xfce.org/ ) I think you will like it. It has a very early-2000's feel IMO. - Source: Hacker News / about 1 year ago

• best lightweight linux distro for old laptop and gaming

  Well, it depends. It was better experience than FreeBSD 7.2 that's for sure. :) It was running Xorg with https://i3wm.org, a web-server, XMPP-server, PostgreSQL, few bots and dovecot / postfix (e-mail server). It was doing fine routing internet for 2PCs and a WiFi router for 10 years until its HDD died. For gaming... erm... I was able to play something like Theme Hospital or Syndicate Wars in dosbox. You have to... Source: about 1 year ago

• Only one of the four XFCE4's desktop/workspace got hung and now I can't use wallpaper

  Another resource for help might be xfce.org. It's a low traffic site, but responsive. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago