Software Alternatives, Accelerators & Startups

Xmind VS Malcolm App

Compare Xmind VS Malcolm App and see what are their differences

Xmind logo Xmind

Xmind is a brainstorming and mind mapping application.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Xmind Landing page
    Landing page //
    2023-11-05

Xmind is a full-featured mind mapping and brainstorming tool that helps to unleash creativity, capture inspiration, brainstorm ideas, boost productivity, and more.

From startups to Fortune 500 companies, Xmind is the best choice for teams working on any project. Since the founding of Xmind in 2006, Xmind has been downloaded 100+ million times, and Xmind is a featured app with 4.8 stars/300,000+ reviews.

Xmind works on Windows, macOS, Linux, iOS/iPadOS, Android, and Web. To learn more, please visit http://www.xmind.app/.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Xmind features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Xmind videos

Xmind Zen Vs Xmind 8

More videos:

  • Review - Introduction to XMind (Oct 2019)
  • Review - XMind Review - Mind Mapping Software - Visual Mapping Review Series 2013

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Xmind and Malcolm App)
Brainstorming And Ideation
Customer Support
0 0%
100% 100
Idea Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Xmind and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Xmind and Malcolm App

Xmind Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
Everyone has the capacity to inspire creativity and construct mind maps for practically anything thanks to the non-linear nature of mind maps and Xmind’s intuitive features. In particular, for complicated challenges or huge projects, a clever integration of multiple structures on the same branch makes your mind map more cohesive and balanced. Pitching ideas is made simple...
Source: dhandhokaro.com
Best mind map software of 2021
XMind has been singled out for praise online for its clear focus on business users, as well as its minimalist interface which allows for easy mind map creation through a series of templates. Another respectable feature includes 'day and night' mode which dims the screen to protect your eyes.
Best Mind Mapping Software For Classrooms and Learning
There are two different products for different needs. XMind 8 is the classic mind mapping software for businesses users who require Gantt charts and slide presentations. XMind Zen creates beautiful mind maps with the new snowbrush engine for graphics and is 100% mobile compatible.
Best 7 Free Online XMind Alternatives for Windows
XMind is an intuitive mind-mapping software that inspires creativity and organization. It comes with amazing structures to visualize different information. From the org chart, matrix, fishbone, or any complex processes are possible using XMind. You can also customize the style of a map according to your personal preference, choose from templates or combine several structures...
Source: gitmind.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Xmind seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Xmind mentions (2)

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Xmind and Malcolm App, you can also consider the following products

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.

Zendesk Support - Social Customer Support and Help Desk and Ticketing