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Yac VS Labidesk

Compare Yac VS Labidesk and see what are their differences

Freshworks Customer Service
Reimagine how you connect with prospects and customers featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Yac logo Yac

Take your time back from Zoom & Slack

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Yac Landing page
    Landing page //
    2023-02-06
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Yac videos

+ Add

Yac - How Yac works on desktop

More videos:

  • Review - Yeast artificial chromosome (YAC)
  • Review - Client Review: YAC (8b8t Client)

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Yac and Labidesk)

Yac

Labidesk

Productivity
89 89%
Productivity
11% 11
Customer Support
0 0%
Customer Support
100% 100
Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Yac and Labidesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Yac seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yac mentions (2)

  • Wanted: Clubhouse but NOT live!
    Take a look at Yac: https://yac.com/. Seems like what they were built for. In fact one of their YouTube videos even covers asynchronous meetings via audio. Source: almost 3 years ago
  • Voice Recorder App for DUO
    I’ll plug my own app and say I’d love for you to try out Yac! Source: over 3 years ago

Labidesk mentions (0)

We have not tracked any mentions of Labidesk yet. Tracking of Labidesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Yac and Labidesk, you can also consider the following products

Grapevine Surveys - Grapevine is an online survey tool for employee surveys.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

VocalBird - Record and share audio messages within Chrome

HelpDesk - The easiest help desk system for a team like yours.

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