Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Yoast SEO might be a bit more popular than Freshdesk. We know about 13 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WordPress is inherently SEO-friendly, providing a strong foundation for improving search engine rankings. With built-in features and additional SEO plugins, WordPress websites can achieve better visibility and attract more organic traffic. SEO Advantages: Permalinks: Customizable URL structures that include keywords. Metadata: Easy addition of metadata and alt text for images. SEO Plugins: Tools like Yoast SEO... - Source: dev.to / 3 days ago
Yoast SEO: A popular WordPress plugin that helps optimize website content for search engines. It provides real-time analysis of content, readability checks, XML sitemap generation, and more. Source: 11 months ago
Yoast SEO - A popular WordPress plugin that offers on-page optimization, content analysis, and XML sitemap functionality. Pricing starts at AUD $89/year. Link: https://yoast.com/wordpress/plugins/seo/. Source: over 1 year ago
Yoast SEO is a WordPress plugin that helps you optimize your content for search engines. - Source: dev.to / over 1 year ago
Price: The core WordPress plugin is free, but Yoast SEO Premium costs $99 per year. - Source: dev.to / almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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