Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Yoast might be a bit more popular than Freshdesk. We know about 13 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
SEO Suggestions - Checks all the necessary SEO suggestions as similar to Yoast or RankMath, including focus keyword placement in the title, content, keyword density, content readability, alt text in images, meta descriptions, and all the necessary SEO best practices, and suggests corrections. - Source: dev.to / about 2 months ago
If your CMS is WordPress, please install and configure SEO plug-ins (common ones include Yoast SEO, All in One SEO for WordPress, etc.);. Source: 8 months ago
As you will be posting blogs, most likely you will be using WordPress. Someone has already recommended Yoast SEO. I use it too, though some say that it affects page speed. Other recommended plugins are All in one SEO and Rank Math SEO. There are some simple ones, e.g. SEO Meta Description AI that uses AI to analyze page/post content and generate respective SEO meta description tag. Source: about 1 year ago
Yoast – An essential SEO plugin that helps you optimize your website’s content, ensuring better visibility in search engine results. Source: about 1 year ago
I learned a lot online. I read the blog and articles at yoast.com. I installed the yoast app in my WordPress installation. Then I just wrote articles and optimize it for the keywords. Also, having Google reviews on my site helps. Last year I had 150 prospects. This year I am on track for the same. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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