Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, Yotpo seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Loyalty and Rewards: Check out yotpo.com For this. Source: over 1 year ago
Disable any privacy/ad blocker extensions you might have. They use an external tool to provide credits called `yotpo` it also means they load the code from a different domain yotpo.com. Most of the adblocking/privacy protection tools out there will block any cross domain request. Source: about 3 years ago
Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Bazaarvoice - Putting customers at the heart of your brand lets you efficiently
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.