Zammad VS Owler

Zammad

The Zammad - Help Desk and Ticket System - Community Page

Owler

Owler is a crowdsourced data model allowing users to follow, track, and research companies.

Landing page //
2023-07-27

Landing page //
2023-10-18

Zammad

Owler videos

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Owler Introduction

Category Popularity

0-100% (relative to Zammad and Owler)

Owler

Customer Support

100 100%

Customer Support

0% 0

Data Dashboard

0 0%

Data Dashboard

100% 100

Help Desk

100 100%

Help Desk

0% 0

Business & Commerce

0 0%

Business & Commerce

100% 100

User comments

Share your experience with using Zammad and Owler. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Owler

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024

Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...

Source: www.zendesk.com

Owler Reviews

We have no reviews of Owler yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be a lot more popular than Owler. While we know about 18 links to Zammad, we've tracked only 1 mention of Owler. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
MSP opensource ticketing tool -ITSM
Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
Free Service Desk Software
Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/. Source: over 1 year ago

Owler mentions (1)

A web app/executable that can collect data from a number of databases.
Owler is a good example of the type of app I need: https://corp.owler.com/. Source: over 2 years ago

What are some alternatives?

When comparing Zammad and Owler, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Foxmetrics - We track the interactions of your customers with your web or mobile applications in real-time, and provide actionable metrics that will help increase your conversion.