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Zendesk Support VS Boston Workstation

Compare Zendesk Support VS Boston Workstation and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
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  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Boston Workstation logo Boston Workstation

Boston Software Systems is the leader in healthcare automation for over 30 years. Learn more about our intelligent automation solutions: EMR/EHR Data Migration / Optimization. Healthcare RPA, Revenue Cycle Management.
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  • Boston Workstation Landing page
    Landing page //
    2021-08-17

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Boston Workstation videos

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Category Popularity

0-100% (relative to Zendesk Support and Boston Workstation)

Zendesk Support

Boston Workstation

Customer Support
100 100%
Customer Support
0% 0
Medical Practice Management
0 0%
Medical Practice Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Practice Management
0 0%
Practice Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Boston Workstation

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Boston Workstation Reviews

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What are some alternatives?

When comparing Zendesk Support and Boston Workstation, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Medisoft - Medisoft is an affordable complete solution designed specifically to help small and growing practices thrive in the ever-changing healthcare space.

Zoho Desk - Industry's first context-aware Helpdesk Software

AthenaCollector - Cloud-based electronic health records (EHR), practice management, patient engagement and population health services for medical groups and health systems.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Health TranZform - TriZetto® TranZform® swiftly connects data from quality, financial and clinical systems to create real-time insights and actionable information. See how.

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