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Zendesk Support VS Clio

Compare Zendesk Support VS Clio and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Clio logo Clio

Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.
Not present
  • Clio Landing page
    Landing page //
    2023-10-05

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Clio videos

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Renault Clio hatchback 2020 in-depth review - Carbuyer

More videos:

  • Review - Renault Clio hatchback 2013 review - CarBuyer
  • Review - Renault Clio hatchback long-term test review

Category Popularity

0-100% (relative to Zendesk Support and Clio)

Zendesk Support

Clio

Customer Support
100 100%
Customer Support
0% 0
Legal Practice Management
0 0%
Legal Practice Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Legal
0 0%
Legal
100% 100

User comments

Share your experience with using Zendesk Support and Clio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Clio

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Clio Reviews

We have no reviews of Clio yet.
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Social recommendations and mentions

Based on our record, Clio seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Clio mentions (2)

  • Ask HN: Who wants to be hired? (November 2022)
    Resume: https://www.linkedin.com/in/tvongaza/ Employee #1 at https://clio.com, saw them through 12 years of growth to 800+ employees & > $100m US/year revenue. Prior to that had own startup. Customer centric technologist with years in SR management roles, comfortable running teams of teams and interacting with executives and other stakeholders. Keeping an open mind of what is next - mostly having a lens to smaller... - Source: Hacker News / over 1 year ago
  • Recommendations for Law Firm Case Management Software
    Look at clio.com We have law firm that switched to them From Prolaw/Elite and are happy with it. Source: over 2 years ago

What are some alternatives?

When comparing Zendesk Support and Clio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MyCase - Practice More, Manage Less.

Zoho Desk - Industry's first context-aware Helpdesk Software

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Smokeball - Looking for law practice management software? Look no further! Smokeball case management software is exactly that & enables your small law firm to truly become paperless. ✓ Watch or book a demo today to get started!

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