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Zendesk Support VS Coggle

Compare Zendesk Support VS Coggle and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Coggle logo Coggle

Coggle is a simple, beautiful, powerful way of structuring information.
Not present
  • Coggle Landing page
    Landing page //
    2022-01-15

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Coggle videos

+ Add

Coggle Review - Coggle Mind Map Tool

More videos:

  • Review - Coggle It Review
  • Review - Coggle Review - Visual Mapping Review Series 2014

Category Popularity

0-100% (relative to Zendesk Support and Coggle)

Zendesk Support

Coggle

Customer Support
100 100%
Customer Support
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

Share your experience with using Zendesk Support and Coggle. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Coggle

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Coggle Reviews

Compare The 10 Best Mind Mapping Software of 2021
Coggle’s useful features include auto-arranging branches, image uploads/attachments, a full change history, and collaborative drawing. You can download your mind maps as PDFs or image files, and you can also export as .mm and text as well as export to Microsoft Visio. Another way to share your mind maps is through embeddable diagrams, meaning that you can display your Coggle...
Source: thedigitalprojectmanager.com

Social recommendations and mentions

Based on our record, Coggle seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Coggle mentions (12)

  • I tried and failed
    I find that reflecting on my experiences and going out of my way to really analyze the pitfalls and things done correctly helps a lot. I normally use coggle.it to mind map the whole experience overview and then which elements of the project seemed to be improvements and which parts where potentially poorly executed. I often find a lot more nuance this way than just scanning over it in my head. Source: about 1 year ago
  • How do I guide the Web dev?
    In any case, any software that can create a visualization of a tree-like diagram will do the job. I'd recommend https://coggle.it/. Source: over 1 year ago
  • Mind Maps
    I have spent more time than I'd like to admit researching the different programs out there. Mindmup , Coggle, and Mindmesiter came the closest, but definitely not perfect. These are some of the features I am looking for:. Source: almost 2 years ago
  • Need help reviewing my thought process around organizing my data
    Did it using https://coggle.it .. I have mindmaps self-hosted too but I feel this is much easier on the eye. Source: almost 2 years ago
  • Question: is there a comprehensive list of people who are part of the fandom menace?
    Ah, because I found this mapping website called coggle.it and I was just wondering what if we made a map of including all the members of the fandom menace to see how big and how many members or connections they have, that's all really. Source: almost 2 years ago
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What are some alternatives?

When comparing Zendesk Support and Coggle, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xmind - Xmind is a brainstorming and mind mapping application.

Zoho Desk - Industry's first context-aware Helpdesk Software

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

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