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Zendesk Support VS DelivApp

Compare Zendesk Support VS DelivApp and see what are their differences

Propello
Grow Revenue, Reduce Customer Churn, Retain Customers. Reward-driven customer loyalty & retention programmes, partner marketing platform and referral programmes featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

DelivApp logo DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants
Visit Website
Not present
  • DelivApp Landing page
    Landing page //
    2022-09-18

DelivApp is a SaaS for managing on-demand food ordering and deliveries from screen to mouth. Our tech suite includes white-label ordering marketplace and business management app, marketplace & logistics management backoffice, and a white-label courier app. Our product is highly customizable, so it can fit the unique needs of any restaurant location.

Zendesk Support

Website
zendesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

DelivApp

Website
delivapp.com
Pricing URL
Official DelivApp Pricing
$ Details
paid Free Trial $459.0 / Monthly (2500 monthly orders)
Platforms
Web Android iOS REST API Shopify Wix Azure
Release Date
2017 May
Edit details

Zendesk Support features and specs

No features have been listed yet.

DelivApp features and specs

  • Automated dispatch: Yes
  • Customizable region settings: Yes
  • Separate delivery pricing settings for merchants and delivery people: Yes
  • Merchant portal & app: Yes
  • Courier app: Yes
  • Reports: Yes
  • Order tracking page for consumers: Yes
  • Ordering platform: Yes
  • Loyalty program: Yes
  • Integrations with POS: Yes
  • Third-party ordering integrations: Yes
  • White-label fleets integrations (Wolt Drive, Yango Delivery, DoorDash): Yes

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

DelivApp videos

+ Add

What is DelivApp logistics

More videos:

  • Review - What is DelivApp platform

Category Popularity

0-100% (relative to Zendesk Support and DelivApp)

Zendesk Support

DelivApp

Customer Support
100 100%
Customer Support
0% 0
Delivery
0 0%
Delivery
100% 100
Help Desk
100 100%
Help Desk
0% 0
On-Demand Delivery
0 0%
On-Demand Delivery
100% 100

User comments

Share your experience with using Zendesk Support and DelivApp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and DelivApp

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

DelivApp Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
The DelivApp application allows businesses to integrate their current order management interface to DelivApp. The routing algorithm will then configure an optimal route for your business, reducing manual input and errors.
Source: www.upperinc.com
Top 3 and More – Best Delivery Management Software of 2022
DelivApp is a cloud-based delivery management software suitable for businesses of all sizes. Allows users to distribute orders to their team members. Enables users to receive notifications related to the delivery of products. Allows users to gain insights into businesses performance on an hourly, daily and monthly basis. DelivApp delivery management software enables users to...
Source: www.javelynn.com

What are some alternatives?

When comparing Zendesk Support and DelivApp, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Zoho Desk - Industry's first context-aware Helpdesk Software

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

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