Software Alternatives, Accelerators & Startups
Register | Login

Zendesk Support VS DocuSign

Compare Zendesk Support VS DocuSign and see what are their differences

CobbleStone Software
Managing contracts just got easier with CobbleStone! featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

DocuSign logo DocuSign

Try DocuSign's interactive signing demo now! Send yourself an electronic document to digitally sign using our e-signature service.
Not present
  • DocuSign Landing page
    Landing page //
    2023-12-15

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

DocuSign videos

+ Add

Review: PandaDoc vs DocuSign

More videos:

  • Review - DocuSign Review - Beginners Guide PREVIEW by Bizversity.com
  • Tutorial - How To Use DocuSign | Step-By-Step Tutorial

Category Popularity

0-100% (relative to Zendesk Support and DocuSign)

Zendesk Support

DocuSign

Customer Support
100 100%
Customer Support
0% 0
eSignature
0 0%
eSignature
100% 100
Help Desk
100 100%
Help Desk
0% 0
Document Automation
0 0%
Document Automation
100% 100

User comments

Share your experience with using Zendesk Support and DocuSign. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and DocuSign

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

DocuSign Reviews

5 Popular Ways to Sign Forms Online
Potential considerations for businesses considering DocuSign involve non-adjustable account limitations. DocuSign’s subscription service – at all three levels – sets a cap on signature files – called envelopes – and users report being unable to purchase more as needed.
Source: www.fileinvite.com
Top 5 Best Document Management Software With Client Portal in 2022
Obtaining signatures is crucial, but so is receiving signed papers. DocuSign's document tracking tools make this procedure easier. Reports are updated in real-time, so you can see those activities reflected in the reports as signatures are collected, and papers are returned. Its secure nature allows it to be utilized as document automation for healthcare, legal, and other...
Source: www.techtimes.com
12 Best Contract Management Software 2022
DocuSign is the best contract management software for small business. This is because it offers affordable contract management services and has e-signatures, templates, and documents that simplify small business performance. Its self-service portal will also keep every participating member updated with every process in a contract. The tool also has end-to-end solutions for...
Source: www.recruiterslineup.com
11 Best Contract Lifecycle Management (CLM) Software (2022)
With more than 1,000,000 paid customers and 1 billion users globally, DocuSign is well known in CLM circles. It serves the top Fortune 500 companies in tech, finance, and healthcare along with over 3,000 federal, state, and local government agencies. It is authorized at the FedRAMP Moderate Impact Level (a security protocol for government and DoD) for both eSignature and CLM.
Source: whatfix.com
10 best free electronic signature apps to eSign PDF
DocuSign offers many of the same features as CocoSign and is just as easy to use. It has a mobile app, and several advanced features. However, the free version of DocuSign is bare bones. It solely allows you to sign documents, nothing else.
Source: www.pocket-lint.com

Social recommendations and mentions

Based on our record, DocuSign seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

DocuSign mentions (8)

  • Open Source Document Signing: Revolutionizing Digital Authentication
    In the new era of digital transformation, the ability to sign various documents electronically has become a cornerstone of business efficiency & success. Open source document signing platforms like OpenSign™, represents a significant shift in this landscape. Unlike proprietary solutions such as DocuSign, open source document signing platforms offer a very level of transparency, customization and community-driven... - Source: dev.to / 7 months ago
  • Spam? Receive this through my work email to sign a document. Help!
    Docusign has a .com address, def not a .click address. This is 100% fishing. A very easy way to tell is to hover over any url and see what the address is. You can also try to do a reply, or if your savvy enough look into the routing info of the email. Did it com from the companies domain? I.e. docusign.com, fedex.com, ups.com anything like that. If it didn't, its fake. Source: over 1 year ago
  • Has anyone built their own landing page for their rental so previous guests can rebook without fees/be partially independent from marketplaces?
    No, it's definitely not dumb. Great point, I imagine there would have to be some legal contract, like docusign.com that can be signed electronically with a deposit. If anyone has anything to input on this, it would be great help. Source: over 1 year ago
  • Will I be obligated to pay something in the future?
    Long story short, I'm working on opening my first business. My partner and I signed a lease with one place where our store would be located. The lease was signed thru docusign.com and it was a legit lease with all the terms. We were waiting for the landlord to come back to us as we needed some documentation for the county, which didn't happen for a week, then another one, we only had contact with him thru real... Source: almost 2 years ago
  • Whitelisting a domain in Office 365
    I'm curious why you would be receiving 100+ phishing/malware/spam if you whitelisted Docusign... Unless all that phishing spam was coming from @ docusign.com - just curious. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk Support and DocuSign, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Zoho Desk - Industry's first context-aware Helpdesk Software

airSlate SignNow - Electronic signature that scales with your workflow

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

HelloSign - eSignatures Simplified. The Most Powerful Platform for Your Business Agreements.

Loading...