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Zendesk Support VS FreightPOP

Compare Zendesk Support VS FreightPOP and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  2. » Videos
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  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

FreightPOP logo FreightPOP

FreightPOP is a mobile and web application created to fill an underserved market of SMB shippers.
Not present
  • FreightPOP Landing page
    Landing page //
    2022-09-14

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

FreightPOP videos

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FreightPOP- The Easy TMS: How it works

Category Popularity

0-100% (relative to Zendesk Support and FreightPOP)

Zendesk Support

FreightPOP

Customer Support
100 100%
Customer Support
0% 0
Shipping
0 0%
Shipping
100% 100
Help Desk
100 100%
Help Desk
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and FreightPOP

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

FreightPOP Reviews

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What are some alternatives?

When comparing Zendesk Support and FreightPOP, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ShipStation - Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!

Zoho Desk - Industry's first context-aware Helpdesk Software

Kuebix TMS - Complete transportation management system (TMS) for every business that ships freight, all...

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

2Ship - 2Ship is a best-in-class Transportation Management Solution that enables you to interact with all the carriers in a single place.

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