Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Zoho Desk - Industry's first context-aware Helpdesk Software
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.