Software Alternatives, Accelerators & Startups

Zendesk Support VS Insync

Compare Zendesk Support VS Insync and see what are their differences

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Insync logo Insync

Meet the Insync team that made it possible for users to do more with Google Drive storage on your devices.
Not present
  • Insync Landing page
    Landing page //
    2023-03-18

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Insync videos

Selectively Sync Google Drive Files on Linux using Insync

More videos:

  • Review - InSync - Year in Review 2018 | Highlights of the Year | APPSeCONNECT
  • Review - InSync: Best of 2015 - The Year in Review

Category Popularity

0-100% (relative to Zendesk Support and Insync)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Service Automation
0 0%
100% 100

User comments

Share your experience with using Zendesk Support and Insync. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Insync

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Insync Reviews

  1. It will duplicate all your backups

    I have a PC which I have reformatted twice. In both occasions I backed up all my files which I then proceeded to restore. Upon re-installing and re-configuring Insync, I made the mistake of believing it would actually do its job and check and compare the local files and folders with the online ones, you know, as one would expect… or maybe I’m stupid and I just don’t get how syncing software should work. In any case, of course it did NOT check and compare anything because why would it? No Sir, it just went and uploaded EVERYTHING again to Google Drive so now I have duplicated files and folders all over the place because of course I do. It has been almost a year to the day since I first wrote to Insync about this, of course I received a very kind reply that was good for absolutely nothing, which I now clearly see because the exact same thing has happened again.

    Moral of the story: If it’s mission-critical, find another software of be ready to spend hours hoping to fix Insync’s poorly executed solution. And don’t expect them to do anything at all to fix the issue, EVER.


15 Best Rclone Alternatives 2022
Insync is a platform said to have syncing superpowers. The tool supports cloud selective sync, local selective sync, one-way sync, and more. With all these, you can create the perfect syncing workflow.

What are some alternatives?

When comparing Zendesk Support and Insync, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

odrive - odrive aggregates all cloud storage. Access, sync, share, and encrypt everything in one place. Integrations to 20+ storage services, desktop sync, Linux support, placeholder files, zero-knowledge-encryption, web client, advanced sharing, and more!

Zoho Desk - Industry's first context-aware Helpdesk Software

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

GoodSync - GoodSync provides highly reliable file backup and synchronization for both individuals and businesses.