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Zendesk Support VS Make.com

Compare Zendesk Support VS Make.com and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Make.com logo Make.com

Tool for workflow automation (Former Integromat)
Not present
  • Make.com Landing page
    Landing page //
    2022-07-05

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Make.com videos

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Zapier vs Integromat - Quick Comparison Review

More videos:

  • Review - Integromat feature tour
  • Review - Introduction to Integromat

Category Popularity

0-100% (relative to Zendesk Support and Make.com)

Zendesk Support

Make.com

Customer Support
100 100%
Customer Support
0% 0
Automation
0 0%
Automation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Service Automation
0 0%
Web Service Automation
100% 100

User comments

Share your experience with using Zendesk Support and Make.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Make.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Make.com Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Make, one of the best Mulesoft alternatives, the ultimate IT process automation tool for enhancing efficiency, productivity, and collaboration. By automating routine tasks, integrating with existing infrastructure, and offering powerful workflow automation, Make empowers your team to streamline processes and achieve remarkable results.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Make.com offers a cost-effective option for those looking for a business process automation solution, even if it may compromise usability and integration. From your scenario, Make.com seems like a realistic alternative for those with a more limited budget or those willing to work with additional API documentation and webhooks instead of the broader integration that Zapier...
Source: www.listproductsreview.com
7 Best Zapier Alternatives to Meet Your Integration Needs
Make.com is no different than other tools in this list given that it is a low-code platform, has a drag-and-drop interface, and enables users to automate workflows — which it calls “scenarios”. Make was known as Integromat before its rebranding in 2022, post which they have heavily invested in revamping their website and app UI.
Source: www.linkedin.com
Top 5 Best Integration Software for 2023
Make is a powerful visual platform which allows you to visually create and automate multi-step workflows, where scenarios are only limited by your imagination. There are thousands of customizable automation templates, which you can change with a simple drag-and-drop builder. The scenarios you create can be run instantly and watched in real time. Powerful filtering, data...
Source: everhelper.me
13 data integration tools: a comparative analysis of the top solutions
Make.com is a highly sought-after tool that allows for smooth data integration and transformation. It boasts an array of functionalities including custom app creation, storage for execution logs, and access to over 300 Make API endpoints, expediting the automation of tasks with ease.
Source: blog.n8n.io

What are some alternatives?

When comparing Zendesk Support and Make.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Zoho Desk - Industry's first context-aware Helpdesk Software

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

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